Marketplace

Lloyds TSB is a major banking and insurance group, predominantly UK -based, with operations in 30 countries.

At the end of 2006 we were Europe's 13th largest bank in terms of market capitalisation.

We have over 63,000 employees worldwide serving some 16 million customers. Our operation in the UK serves both urban and rural communities through a network of over 2,000 branches, coupled with Internet and telephone banking services. Our subsidiaries include Cheltenham & Gloucester and Scottish Widows.

Our vision is to make Lloyds TSB the best financial services company, firstly in the UK, and then in other markets. We will develop our relationship management skills in each of our businesses, so we better understand and meet our customers' needs, and create more value for them than our competitors can. This means providing highly competitive products and superior customer service including our basic bank account.

You can access more information on our policies via the links below:

• Group Code of Business Conduct *
• Corporate Responsibility Review*
• Corporate Responsibility Report*