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Textphone numbers

You can use a textphone instead of a voice telephone if you are deaf or if you have problems with your speech. Unlike a standard telephone, a textphone has a keyboard and a display screen. Instead of speaking into a telephone mouthpiece, you type what you want to say using the keyboard.

Please note the textphone service is not compatible with standard telephones or mobile phones.

Type of query
Phoning from UK
Phoning from Overseas
Availability
Personal account
0845 3002281 &
0845 3002283 &
0845 3002284
+44 163 360 8333
24 hours a day
Business account
0845 601 6909
+44 138 457 5191
8am-5pm, Mon-Fri
Help with Internet banking registration
0845 300 2293
+44 163 368 8345
7am-10pm, Mon-Fri; 8am-6pm, Sat-Sun
For technical questions with Internet banking
try online help or call 0845 300 2280
+44 141 618 9344
7am-10pm, Mon-Fri; 8am-6pm, Sat-Sun
For Internet banking security questions
try view the security section or call 0845 300 2280
+44 141 618 9344
7am-10pm, Mon-Fri; 8am-6pm, Sat-Sun
Lost or stolen cards
0800 056 3874
-
24 hours a day

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