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Contact us

Whether you have a question about your account, want to apply for a product or need some help with using this website, there’s a number of ways for you to contact us.




How to contact us

Ask us a question

Online Help

Ask us a question and get an instant answer.
Top FAQ's:

How do I report my card lost or stolen?
How do I view my statement?
I have received a suspicious email that appears to be from Lloyds TSB, how do I know that it is genuine?
What postal address should I use to contact you?

Instruct us

Self-Service
Why not use our Self Service form to order items such as:

  • PINS
  • Replacement cards
  • Cheques and paying-in-books
  • Certificates of Interest

Useful links

Helping you with your journey

Text Services: Day to day banking by text.
Financial difficulties
Complaints procedure

Let us help you

Useful telephone numbers

Credit card query?
Find the numbers you need to call us here.

Investor Relations & Media Centre

Investor relations
Media Centre
Lloyds TSB Cinema