Sentinel® Gold covers all your and other members of your household's cards - not only your Lloyds TSB cards but also others issued by banks, building societies and stores provided you register your details and your household members' details. You can even benefit from Sentinel® Gold if you move home - Sentinel® Gold will give your new address to all your card companies if requested. |
Quick emergency service
If the worst should happen, make one call to Sentinel® Gold
24 hour emergency helpline, and they will:
CIFAS is UK’s fraud protection service offering you additional protection against loss of personal identity. If you have lost a piece of personal identification with your credit cards, and are concerned that you may be at risk of identify fraud, at your request we can place a protective registration warning with CIFAS, which will alert lenders to an increased risk of fraud and prompt them to take extra precautions before money is lent in your name.
Sentinel® Gold also provides you with a Protective Registration Service. If you have lost your cards and a piece of personal identification such as your passport or driving licence and feel you may be at risk of fraud, you can use the CIFAS Protective Registration service to alert credit agencies. CIFAS will place a flag on your credit file, prompting lenders to make additional identity checks before allowing any credit to be taken out in your name.
For an annual fee of £30 each year Sentinel® Gold will cover all your cards and those of other members of your household.
If your cards are lost or stolen and you’re stranded away from the UK, Sentinel® Gold can organise a cash advance up to £3000* (subject to your credit limit and location), up to £5000* for the replacement of lost travel tickets and up to £3000* to pay your hotel bill. Sentinel® Gold could even advance up to £750* transport costs to complete your journey if you’re stranded away from the UK - all interest-free so long as you repay the money within 28 days.
There's no need to worry if you lose your passport or driving licence, as we keep a record of these numbers and help you organise your replacements in an emergency. We could reimburse up to £200 for costs incurred obtaining temporary travel documentation should your passport be lost or stolen whilst abroad. Sentinel® Gold also provides you with an identity coded key and luggage tag to help reunite you with your property if it goes missing.
If you become stranded away from home you can rely on Sentinel® Gold to help you find assistance and pay for any communication costs up to a maximum of £700** per incident incurred whilst, for example reporting an incident or finding medical assistance.
We could help you gain access to your property 24 hours a day. Plus we will arrange and pay to have your locks changed right away if there is a threat to your property caused by a covered loss. We can even cover the cost if the problem is simply a key broken off in the lock! Sentinel® Gold will pay up to £600 per claim including costs for a locksmith, car hire (if needed) and replacing locks and keys.
By phone
If you are a UK resident and do not hold a Lloyds TSB Select, Gold, Platinum or Premier current account, simply call Sentinel® Gold on 0800 023 4318 with your Lloyds TSB credit card number and quote reference 13341.
Online
Or apply online.
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Cover provided under Sentinel® Gold Card Protection is subject to conditions and eligibility. Please read the Sentinel® Gold Card Protection policy summary and terms and conditions for full conditions of cover.
By phone
If you are a UK resident and do not hold a Lloyds TSB Select, Gold, Platinum or Premier current account, simply call Sentinel® Gold on 0800 023 4318 with your Lloyds TSB credit card number and quote reference 13341.
Online
Or apply online.
Opens in a new window
Cover provided under Sentinel® Gold Card Protection is subject to conditions and eligibility. Please read the Sentinel® Gold Card Protection policy summary and terms and conditions for full conditions of cover.
*Advances are subject to status and availability and are repayable within 1 calendar month of receipt.
** Please note that the £700 communication costs cover includes the following elements: up to £100 of insurance cover and up to £600 services cover as detailed on pages 9 and 11 of the policy document.
Sentinel® Gold is a trading name and registered trademark of Affinion International Limited. Registered in England No. 1008797. Registered address: Charter Court, 50 Windsor Road, Slough, Berkshire, SL1 2EJ. Affinion International Limited is authorised and regulated by the Financial Services Authority in respect of insurance mediation activities only. Our FSA registered number is 311584. Our authorisation can be confirmed by the FSA by calling 0845 606 1234 or at www.fsa.gov.uk/register. Affinion International Limited acts as an intermediary for arranging and advising on the insurance and provides the administration of the associated services.
This insurance is underwritten by Allianz Insurance plc. Registered in England No. 84638. Registered Office: 57 Ladymead, Guilford, Surrey GU1 1DB United Kingdom. Allianz Insurance plc is authorised and regulated by the Financial Services Authority (FSA). Their authorisation can be confirmed by the FSA by calling 0845 6061234 or at www.fsa.gov.uk. Their FSA Registration Number is 121849.
