Credit card phone numbers
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Type of query | Phoning from UK | Phoning from overseas | Availability |
|---|---|---|---|
Lost or stolen cards | 0800 096 9779 | +44 1702 278 270 | 24 hours a day |
Lost or stolen cards (for customers with Sentinel® Gold card protection) | 0800 414 717 | +44 2392 652 222 | 24 hours a day |
Platinum (General enquiries) | 0845 606 2174 | +44 1702 278 272 | 24 hours a day |
Classic, Advance Classic Reserve, Trustcard (General enquiries) | 0845 606 2172 | +44 1702 278 272 | 24 hours a day |
Gold (General enquiries) | 0845 606 2173 | +44 1702 278 272 | 24 hours a day |
Lloyds TSB Rewards, Platinum Rewards and Premier American Express® Credit Cards (existing customer general enquiries) Lloyds TSB Airmiles Duo and Airmiles Duo Premier Credit Cards (General enquiries) | 0845 606 2175 | +44 1702 278 272 | 24 hours a day |
Textphone - Customer Services (if you have a hearing or speech impairment) | 0845 603 7276 | - | 24 hours a day |
Textphone - Lost & stolen cards (if you have a hearing or speech impairment) | 0800 056 3874 | - | 8am-10pm Mon-Fri, 9am-5pm Sat |
Balance transfers (Platinum, Classic, Advance, Gold) | 0845 604 0132 | +44 1702 278 272 | 8am-10pm Mon-Fri, 9am-5pm Sat |
Balance transfers (Lloyds TSB Airmiles Duo and Airmiles Duo Premier Credit Cards) | 0845 606 2175 | +44 1702 278 272 | 8am-10pm Mon-Fri, 9am-5pm Sat |
Payment Protection Cover Claims | 01903 823 603 | +44 1903 823 603 | 8am-6pm Mon-Fri, 9am-12.30pm Sat |
Payment Protection Cover Enquiries | 01903 230 599 | +44 1903 230 599 | 8am-6pm Mon-Fri, 9am-12.30pm Sat |
AIRMILES information | 0870 607 3763 | - | 8am-6pm |
Lloyds TSB Private Banking (Airport Lounge Access) | 0845 606 2175 | +44 1702 278 272 | 8am-10pm Mon-Fri, |
Trustcard Plus (Points Line) | 0845 603 7132 | - | 8am-6pm Mon-Fri, 9am-2pm Sat (excluding Bank Holidays) |
Holiday Money Hotline (foreign exchange and travellers cheque orders with your credit card) | 0845 300 1160 | - | 9am-5pm Mon-Fri |
Please note for 0845 numbers call costs may vary dependent on your service provider.
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