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Internet fraud protection

Safe shopping online
To address any concerns you might have about purchasing items on the Internet, our credit and debit card customers have the benefit of our Internet shopping promise. We’ve also put together some helpful tips to guide you through your online shopping experience and ensure that it is both safe and secure.

Internet shopping promise

With Lloyds TSB you have the confidence that shopping on the Internet is as safe and easy as shopping on the high street. That's because we promise you that whenever you use your Lloyds TSB credit or debit card to shop online, you'll be protected against fraud, provided:

You take reasonable measures to protect your card,
The card number is not being used by someone who has these details with the consent of either yourself or any additional cardholder,
You or any additional cardholders are not negligent in either giving or allowing anyone to access your account details or PIN (Personal Identification Number).
So relax. You'll know that you're in safe hands when you shop online with your Lloyds TSB credit or debit card.

Internet shopping tips
If you'd like some help to guide you through your online shopping experience, click here for our Internet shopping tips.

Whenever you buy goods or services online, Lloyds TSB ClickSafe will give you extra protection against card crime.

Platinum Credit Card
Want to save on balance transfers and shopping? Catch our Platinum Card with 15.9% APR typical variable.

Sentinel® Gold Card Protection.

Sentinel® Gold Card Protection
Protection for your cards if they are lost or stolen.

Lloyds TSB Bank plc and Lloyds TSB Scotland plc are authorised and regulated by the Financial Services Authority. FSA authorisation can be checked on the FSA’s Register at: www.fsa.gov.uk/register. Lloyds TSB Bank plc and Lloyds TSB Scotland plc are members of the Financial Services Compensation Scheme and the Financial Ombudsman Service.