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Mobile Phone Insurance

Your mobile is covered

As a Silver, Gold, Platinum or Premier customer, you don't have to worry – your mobile phone is covered wherever you are, for loss, theft, damage (including accidental), electrical or mechanical breakdown and airtime abuse.

Mobile phone insurance is arranged by Lifestyle Services Group Limited. Your mobile phone insurance is activated automatically, but to speed up any claim you might make in future, register your phone details with us now.

 

Silver Gold Platinum Premier
Number of phones covered (Sole Account)
 1 per account 1 per account 1 per account 2 per account
Number of phones covered (Joint Account)
 2 per account 2 per account 2 per account 3 per account
Successful claims per account in 12 month period 2 per year 2 per year 2 per year 2 per year
Loss Yes Yes Yes Yes
Theft Yes Yes Yes Yes
Accidental damage Covers repair or like-for-like replacement phone up to £2,000 Covers repair or like-for-like replacement phone up to £2,000 Covers repair or like-for-like replacement phone up to £2,000 Covers repair or like-for-like replacement phone up to £2,000
Liquid/water damage Covers repair or like-for-like replacement phone up to £2,000 Covers repair or like-for-like replacement phone up to £2,000 Covers repair or like-for-like replacement phone up to £2,000 Covers repair or like-for-like replacement phone up to £2,000
Unauthorised airtime use for contract Up to £1,500 Up to £1,500 Up to £1,500 Up to £1,500
Unauthorised calls for prepay Up to £300 Up to £300 Up to £450 Up to £450
Accessory cover Up to £250 Up to £250 Up to £250 Up to £250
Excess per claim £100 iPhone claims
£50 all others		 £100 iPhone claims
£50 all others		 £100 iPhone claims
£50 all others		 £100 iPhone claims
£50 all others
International cover Yes Yes Yes Yes

Register now

Call now to register your mobile phone

    Silver

    08456 03 18 39

      Gold

      08458 50 50 56

        Platinum

        08458 50 53 00

          Premier

          08456 04 04 40

            Please note that if you change your phone or network provider in the future, you will need to call us again with your new details.

            You can also register your phone online as well as submit a claim or change your details.

             

              Important legal information

              Lloyds TSB Bank plc and Lloyds TSB Scotland plc are authorised and regulated by the Financial Services Authority except for lending where we are licensed by The Office of Fair Trading. FSA authorisation can be checked on the FSA’s Register at: www.fsa.gov.uk/register. Lloyds TSB Bank plc and Lloyds TSB Scotland plc are members of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

              Lloyds TSB Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds TSB Scotland plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland No. SC95237.

              iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.