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Premier Account

Premier Account at a glance

  • Classic and Added Value Account customers can upgrade to our Premier Account for the monthly fee of £25.
  • AXA Worldwide and UK Travel Insurance - up to 80 years of age (up to 65 years of age for Winter Sports if you have never participated in Winter Sports previously). Cover for you and your partner for up to 62 days per trip, including both family and winter sports cover*.
  • AA Breakdown Cover - UK roadside assistance whether you’re in your own car or someone else’s. Includes Relay, Home Start and Stay Mobile.
  • Mobile Phone Insurance from LSG - worldwide cover for loss, theft, accidental damage, breakdown and unauthorised calls.
  • AA Home Emergency Cover - fast, professional help for home emergencies.
  • ID Aware - helps you manage and monitor your credit profile and spot the early warning signs of identity theft.
  • Save What Matters™ – securely store the data on your mobile phone including contacts and photos.
  • Sentinel® card protection - convenient cover for your credit, debit and store cards. One policy covers everyone in your household.

About the Premier Account

  • A Lloyds Visa debit card you can use online and  in over 500,000 places in the UK and 27 million  places worldwide.
  • Quick, easy ways to manage your money 24 hours a day, 7 days a week with Internet Banking, PhoneBank® and Mobile Banking.
  • The chance to earn monthly interest on your balance – 1.50% AER/ 1.49% gross variable on balances from £1 to £1,000 and up to 3.00% AER/ 2.96% gross variable on balances of £3,000 to £5,000. Just add Vantage to your account.
  • A way to keep track of your money across your Lloyds TSB personal current and credit card accounts with our free Internet Banking service, Money Manager.
  • A £10 overdraft buffer. No overdraft fees or interest to pay if you go overdrawn by £10 or less.
  • A grace period if you go over your limit. You have until 3.30pm (UK time) to pay in enough money to avoid any overdraft fees for that day.

AXA Worldwide Travel Insurance

  • Up to 80 years of age (up to 65 years of age for Winter Sports if you have never participated in Winter Sports previously)
  • 62 consecutive days maximum trip duration (31 days for winter sports).
  • Advice before you travel - help with visa requirements, required inoculations, time differences, opening hours, motoring restrictions.
  • Comprehensive cover, including: Emergency medical cover (up to £10,000,000), Cancellation or curtailment cover (up to £5,000), Personal accident cover (up to £100,000) and Baggage cover (up to £2,500).
  • Family and winter sports cover at no extra charge.
  • Go to lloydstsbtravelinsurance.com to manage your cover more easily from wherever you are, or register a claim at a time that suits you. Alternatively call Premier membership Services on 0845 6040440.


Making a claim - All you need to do is call Premier Membership Services on 08456 040440.

AA Breakdown Cover  

  • Roadside Assistance - Assistance at the roadside if you are broken down more than a quarter of a mile from home. Tow to a local garage for you, your vehicle and up to seven passengers if the AA is unable to fix your vehicle at the roadside.
  • Accident Management (underwritten by Acromas Insurance Company Limited) - Assists in arranging the repair, recovery and claim processing for vehicles following an accident or vandalism where you are claiming under your motor insurance.
  • Home Start - assistance at or within 1/4 mile of your home address
  • Relay - transport for you, your car and up to seven passengers to your home or any other (single) UK destination, if we can't arrange a prompt local repair.
  • Stay Mobile - If you break down away from your home and a prompt repair is not possible, you’ll get either a replacement hire car for up to 72 hours, overnight accommodation, or reasonable onward travel expenses.
  • Full details and exclusions


If you breakdown on the road, call the AA direct on 0800 0320371.

Mobile Phone Insurance

Your insurance, administered by Lifestyle Services Group Limited (LSG) and underwritten by London General Insurance Company Limited, covers two phone for sole Premier Account holders, while joint account holders can insure three phones.

  • Covers phones up to a maximum individual original retail cost or value of £2,000 including VAT.
  • Covers the cost of replacing the phone in the event of loss or theft or the cost of repairing (or replacing where the phone cannot be repaired).
  • Covers the cost of unauthorised calls made up to £1500, for contract phones, and up to £300 for pay-as-you-go phones.
  • Up to £450 worth of unauthorised airtime for prepay.
  • Full details and exclusions

Registering for Mobile Phone Insurance is recommended as it will simplify the claims process. Call Premium Membership Services on 08456 040440.

Sentinel® Card Protection

Sentinel® Card Protection, provided by Affinion International Limited and underwritten by Allianz Insurance plc, provides cover against Personal Money lost or stolen abroad at the same time as the Cards, and for loss or theft of the handbag, wallet, purse or briefcase containing the Cards lost in an Incident.

This insurance only applies to residents of the UK and will be automatically cancelled if you move permanently outside of the UK.

  • Cancel and order replacement cards with just one call.
  • If your money is lost or stolen, you can claim up to £200 to replace your missing cash. We’ll also give you up to £200 to replace the missing handbag, wallet, purse and/or briefcase your cards were in.
  • If your cards go missing while you’re away from home and you find yourself with no way to make a payment, we can organise interest free cash advances for you. Cash advances are subject to status and repayable within one calendar month of receipt, (terms and conditions apply).
  • Full details and exclusions.


We recommend you register your cards with Sentinel® Card Protection. Call Premium Membership Services on 08456 040440 or register online.

Save What Matters™

With Save What Matters™ you’ll never need to worry about losing all your contacts, photos, songs or other downloads on your mobile phone. If you change your phone, lose it, damage it or it gets stolen, you’ll be able to get all your details back again.

  • Backup of your contacts and calendar entries.
  • Storage for up to 5Gb of your contacts, photos, music and videos***.
  • Secure your data if your mobile phone is lost or stolen with our remote lock, wipe and alarm features.

AA Home Emergency Cover

Home Emergency Cover from AA and underwritten by Acromas Insurance Company Limited - fast professional help for household emergencies.

As a Premier Account customer you get access to a 24 hour call-out service to help you sort out domestic emergencies at home.

  • 24/7 helpline
  • Use of specialist AA engineers and a network of approved tradespeople across the UK.
  • Call-outs, parts, materials and labour all covered for up to £1,000 per emergency.
  • No excess and no limit on the number of times you can call.
  • The AA will swifly arrange for an AA engineer or a trusted partner to visit and take care of your emergency. Alternatively you can choose an appointment time that is more convenient for you.
  • New end-to-end case management.

Under our Home Emergency Cover we will arrange for reliable trades people to be sent to your home to deal with those household emergencies.

In a domestic emergency which threatens your house or health and safety please call the Home Emergency helpline within 24 hours on 0845 0700 524 24 hours a day, 7 days a week.

Full details and exclusions.

You don’t earn interest as standard with your Premier Account.  To earn higher rates of interest, add Vantage to your account for free.

Premier Account with Vantage

When you register for Vantage you can earn interest at no extra cost. You can earn up to 3.00% AER / 2.96% gross variable on balances up to £5,000.

All you have to do is:

  • stay in credit during the monthly billing period
  • pay in at least £1,000 – your salary, for example, each calendar month

Interest won’t be paid in any month that you don’t meet the conditions. Interest is not paid on balances over £5,000.

 

Balance  
AER % Gross % Net %
£1+ 1.50 1.49 1.19
£1,000+
 2.00 1.98 1.59
£3,000 up to £5,000 3.00 2.96 2.37

These interest rates are correct as at 27/06/2011.

Interest rates are variable. Customers are limited to a total of three Vantage Accounts.

Interest rates apply to your whole balance. For example, if you have £4,000 in your account you will receive an interest rate of 3.00% AER on your entire balance.

How to add Vantage

As a Premier account customer you can add Vantage to your account in Internet Banking.

Existing customer

Log onLog on

Overdrafts

Manage your money with a Planned Overdraft. We offer them on most accounts.

Find out moreFind out more about Overdrafts

    Save The Change®

    Put away the pennies every time you spend.

    Find out moreFind out more about Save the Change

      Debit cards

      Use your card in over 500,000 UK locations and 27 million places worldwide.

      Find out moreFind out more about Debit Cards

        Money Manager

        The easy way to see where your money goes.

        See how it worksFind out how Money Manage works

          Whether you want to move to Lloyds TSB or you already bank with us and want to open a new Classic account, switching is easy. Our dedicated welcome team will do everything they can to help your switch run smoothly, including transferring all your Direct Debits and standing orders to your new account for you.

          We will:

          • contact your other bank for a list of your Direct Debits and standing orders
          • tell you when your transfer is due to complete
          • set up your standing orders and ask your service providers to start claiming your Direct Debits from your Lloyds TSB account after your transfer date
          • arrange an interest and fee-free Planned Overdraft for three months (subject to application and approval)**

          Switching takes up to 14 days to complete. To take advantage of our switching service apply as normal and select the ‘switching’ option when filling in your application form.

          Upgrading your account

          If you already have an account with Lloyds TSB and you’re registered for Internet Banking, you can apply to upgrade online- just log on to Internet Banking.

           

          UpgradeUpgrade
          2mins

          Adding Vantage to your account

          You can register for Vantage with your Premier Account through Internet Banking in just a few clicks.

          Apply now Register now
          10mins

          Glossary

          Account balance

          The amount of money you have in your account at a particular time.

          Sometimes a balance given by a bank will include payments that have been made to your account, but are not yet available because they haven’t cleared. This means that the money has not been received by the bank and is not available to spend. The money that you can spend is sometimes called your available funds or available balance.

          Added Value Account

          An Added Value Account is a current account that offers a package of additional benefits for a monthly account fee. These accounts typically include travel insurance, AA Breakdown Cover, mobile phone insurance, and card protection policies.

          AER

          AER means Annual Equivalent Rate. It’s an easy way of comparing different interest rate offers. It illustrates what the interest rate would be if interest was paid and compounded each year.

          Ways to upgrade

          Existing customers

          If you’re already registered with Internet Banking

          UpgradeLog on and upgrade online now for a Premier Account with Vantage
          10mins

            Opening an additional account
            If you would like to open an additional account with us, you can apply for a Classic Account online through Internet Banking.

            ApplyUpgrade your Premier Account with Vantage
            2mins

              Already have this account?

              Take advantage of our current account services.


              Current Account ServicesView current account services

              Important Legal information

              Lloyds TSB Bank plc and Lloyds TSB Scotland plc are authorised and regulated by the Financial Services Authority except for lending where we are licensed by The Office of Fair Trading. FSA authorisation can be checked on the FSA’s Register at: www.fsa.gov.uk/register. Lloyds TSB Bank plc and Lloyds TSB Scotland plc are members of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

              Lloyds TSB Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds TSB Scotland plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland No. SC95237.

              Account opening is subject to our assessment of your circumstances. You must be 18 or over and a UK resident to apply. How much we lend (if any) is subject to our assessment of your circumstances. Overdrafts are repayable in full on demand. View Planned Overdraft borrowing interest rates.

              For each month that you meet the Vantage conditions, interest is calculated daily on the balance of your account at the relevant Vantage interest rate from the second working day of that month. The interest is paid into your account at the end of the first working day of the next month. AER (Annual Equivalent Rate) – the rate if interest was paid and compounded once a year. Gross rate is the contractual rate of interest payable before the deduction of income tax at the rate specified by law. Rates are correct as at 05/11/2012.

              Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. PhoneBank® is a registered trademark of Lloyds TSB Bank plc. If you need to call us from abroad or prefer not to use our 0845 number, you can also call us on 01733 347233.

              Cashpoint is a registered trademark of Lloyds TSB Bank plc.

              Save the Change® is a registered trademark of Lloyds TSB Bank plc.

              Sentinel® is a trading name and registered trademark of Affinion International Limited.

              * This policy is only available to you if you have lived permanently in the United Kingdom for at least 6 months during the 12 month period prior to a trip and are registered with a medical practitioner in the United Kingdom.

              ** To be eligible for the interest and fee free offer you must be accepted for a Planned Overdraft on your Lloyds TSB account, have not had the offer in the last 12 months on your account, and complete a switcher application to switch your account to Lloyds TSB.

              *** We cannot back up videos or music from an iPhone and suggest you use iTunes instead. iPhone and iTunes are trademarks of Apple Inc, registered in the U.S. and other countries.