Added Value Accounts - Sentinel® Card Protection

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How do I switch to Lloyds TSB?
We've made it simple to switch and we'll do all the paperwork for you.

Cover yourself against worry and hassle. As a Silver, Gold, Platinum or Premier customer you get the reassurance of Sentinel Card Protection free. It’s one of the best card cover schemes around, and puts a dedicated and professional team on your side if your cards go missing.

Sentinel® Card Protection will:

notify your card issuers right away and arrange replacements,
cover you against fraudulent use - if lost or stolen cards are reported within 24 hours of discovering them missing, we will cover up to £1,500 for the period before we were contacted and up to £75,000 from then on,
protect the registered cards of other members of your household,
provide a cash advance of up to £1,000 in the UK, subject to approval
provide a £1,000 cash advance if your cards are lost or stolen whilst you’re abroad, subject to approval
provide a £3,000 cash advance to help pay hotel bills if you’re stranded overseas, subject to approval
provide a £3,000 cash advance to cover lost tickets and travel documents,
Security Protected Key and Luggage tags to help you recover your personal items if they are lost or stolen, subject to approval,
pay £100 towards finding medical assistance if you fall ill abroad.

Available for Select, Silver, Gold Service, Platinum and Premier account holders.

How do I register for Sentinel® Card Protection

You can register for Sentinel® Card Protection by calling the following numbers*:

Silver account holders: 08456 031 839
Gold Service account holders: 08458 50 50 56
Platinum account holders: 08458 50 53 00
Premier account holders: 08456 04 04 40

Opening hours:
Mon to Fri 8am-8pm and Sat 9am-5pm

Or apply online

*Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.