For £10 a month, Control helps you take charge of your money in two ways:
1. Stopping your account from going into Unplanned Overdraft.
2. Giving you the tools to keep you informed about what's going on with your account.
How do I register for Control?
1. Stopping your account from going into Unplanned Overdraft.
Important - Control stops transactions when there is not enough money in your Classic Account. This means your mortgage or rent, loan and credit card repayments and utility bills won’t be paid if they would take you over your limit.
When there’s money or credit available in your account, transactions will go through exactly as normal. However, if you try to pay for something when there’s not enough in your account, or a Planned Overdraft, to cover it, Control will automatically stop the transaction going ahead. This includes:
If you receive a new debit card, please start using it straight away. You should destroy your old card, because if your current debit card allows you to guarantee cheques, using it in this way could result in you going over your limit.
There are a couple of exceptions to this, so you could still go into an Unplanned Overdraft in situations such as:
See the Control terms and conditions which are set out below for more details.
In the unlikely event that you do go over your limit and use and Unplanned Overdraft, Control helps by removing the daily Unplanned Overdraft fees.
Remember, you also have until 3.30pm (UK time) each weekday to pay enough money into your account to ensure that any amount you have asked us to pay earlier that day will be covered. Text Alerts (part of the Mobile Banking Pack) will keep you up to date with the state of your balance.
Classic Account with Control | |
|---|---|
Monthly Unplanned Overdraft fee | £15 |
Daily Unplanned Overdraft fee | No daily fees |
Returned item fee | £10 per item (reduced from £20 per item). Maximum of three fees per day. |
2. Giving you the tools to keep you informed about what’s going on with your account.
With our Mobile Banking Pack, you can stay on top of your finances wherever you are, whenever you want. Normally £2.50 a month, when you sign up for Control it’s yours at no extra cost and consists of two valuable services, Text Alerts and Mobile Banking. Find out more about the Mobile Banking Pack. You need to register for Text Alerts and Mobile Banking to take advantage of these services.
Existing customer
To add Control to your Classic Account simply visit your nearest branch
or call us on 0800 015 0162 (Open Mon – Fri 8am - 8pm, Sat & Sun 9am – 5pm).
New to Lloyds TSB?
To open a Classic Account with Control simply visit your nearest branch
or call us on 0800 085 9174.
We may monitor or record phone calls with you in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.
