To use your Visa debit card hassle free when you go abroad make sure we hold your up-to-date mobile or best contact number***. You can update your details in branch or through Telephone or Internet Banking (if registered). It’s also a good idea to save our overseas number (+44 (0) 1733 347 007) on your mobile in case you need to get in touch with us.
More information on accessing your money abroad.
Every time you use your debit card we round the transaction amount up to the nearest pound and pop the change into your Lloyds TSB savings account.
Your small change soon adds up to a tidy sum, that you can put towards your next shopping trip, or keep adding to for your next big purchase.
More information on Save the Change®.
Find out more about what we do to help keep your money secure and to see what you can do to minimise the risk of fraud.
We’ll cancel your old card and deliver a new one to you usually within 3-5 working days.
If your card is declined, there are transactions that you don’t recognise or you need a new PIN please call us on:
* Cash account Visa debit card holders can use their card to purchase at all outlets showing the Visa symbol, but can only withdraw cash using their card in one of the 4,200 Lloyds TSB cash machines.
** Calls from abroad are charged according to the telephone service provider’s published tariff.
Full details on debit card charges.
*** Your mobile number will not be used for marketing purposes unless you’ve already agreed to this.
We may monitor or record telephone calls to check we have carried out your instructions correctly and to improve the quality of our service.