Help and guidance
Customer support
Find useful information about Lloyds TSB products and services and get expert guidance around your finances.

Find useful information about Lloyds TSB products and services and get expert guidance around your finances.


Get help with credit cards, bank accounts and other products.

Find information on statements, making payments and more.

Order cheque books, request a new PIN, replacement debit card or credit card and much more, 24/7.

Our range of practical guides can help when you need a hand to get you through the tougher times.

Careful planning can help you reach your goals, whether you're a student, buying your first home or raising a family.
Lloyds TSB Bank plc and Lloyds TSB Scotland plc are authorised and regulated by the Financial Services Authority except for lending where we are licensed by The Office of Fair Trading. FSA authorisation can be checked on the FSA’s Register at: www.fsa.gov.uk/register. Lloyds TSB Bank plc and Lloyds TSB Scotland plc are members of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.
Lloyds TSB Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds TSB Scotland plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland No. SC95237.
- Get branch contact details
- View opening hours
- View branch facilities
Detailed branch finderGeneral enquiries open 24/7
Detailed branch finder- Get answers to your Internet Banking queries
- Receive news and product updates
- Share your feedback and experiences
Tweet Us