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Lloyds TSB Help Centre

Instruct us

Self-Service


Why not use our Self-Service form to order items such as:

  • PINS
  • Replacement cards
  • Cheques and paying-in-books
  • Certificates of Interest

Internet Banking

Internet Banking

Need help with your Internet Banking? Take a look at our
interactive demo and see our step by step instructions.

Forgotten your log on details? We can get you back online.

Concerned about security? Find out what we're doing to keep you
safe online.

Register online for Internet Banking. (Opens in a new browser window). 

Useful banking links

Helping you with your journey

Text Services: Day to day banking by text.
Credit Card queries
Complaints procedure
Tools and calculators

Leaflets and guides

We have a growing range of leaflets and useful pages to guide you through your journey (these links will open in a new window):

** To use this application free of charge please use this link to go to the Adobe website. Although Lloyds Banking Group plc takes every precaution in ensuring that the files available for you to download from this site are virus free, we cannot guarantee that the file you are about to download is free from viruses or other similar codes or programs.
Therefore please run virus checking software before using the downloaded files.
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.
Cashpoint® is a registered trademark of Lloyds TSB Bank plc.