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Welcome to our Help Page


Instruct us

Self-Service


Why not use our Self-Service form to order items such as:

  • PINS
  • Replacement cards
  • Cheques and paying-in-books
  • Certificates of Interest

Internet Banking

Bank Online

Find out how to register for Internet Banking and why not take a look at our new interactive Demo.

Do you have problems logging in? Reset your password, Memorable information or User ID.

Find out more about staying secure online.

Useful links

Helping you with your journey

Text Services: Day to day banking by text.
Credit Card queries
Financial difficulties
Complaints procedure
Tools and calculators

Helping you with your journey...

We have a growing range of leaflets and useful pages to guide you through your journey (these links will open in a new window):

 Find a branch/Cashpoint®

 Call 0845 3 000 000

 Useful phone numbers



Investor Relations & Media Centre

Investor relations
Media Centre
Lloyds TSB Cinema