Opening hours and access to Internet banking

Internet banking is available to personal customers 24 hours a day* and to business customers from 4am to midnight, every day of the year.

Once you've registered, you can use the service wherever you are in the world, but you'll need to check the encryption regulations in the country you're visiting.

Our site uses 128 bit encryption to keep your account details secure, some countries will only permit their military to use this high level.

If you need to contact one of our customer service agents, you can access a list of our useful telephone numbers.

*There will be times when some functionality is limited due to systems updates, however you will be kept informed of this on screen.

Services sometimes unavailable include:

• ordering your travel money,
• opening an Online Saver account,
• applying for or increasing an overdraft,
• upgrading a current account.