To complete the log on process, this screen asks you to confirm a piece of memorable information. (This is a memorable word that you'll be asked to nominate the first time you use the real Internet banking system).

The page asks for three particular letters or numbers from your memorable information.

Normally you would use the drop down menus to select the correct characters; for example, if your memorable word was 'LLOYDSTSB2003' and you are prompted to enter characters 1, 3 and 7, then you would select L, O and T from the drop down menus.

For the purposes of this demonstration, we have filled some example details in for you.

Tip - Click the Continue button to complete the log in process.