Contents Insurance

• At Lloyds TSB Insurance, we take pride in providing quality insurance cover - and the Home Options contents insurance product says it all.
• We offer comprehensive contents insurance with the option to go beyond basic cover - so you can rest easy knowing your belongings are well looked after.
• We aim to provide an exceptional quality of service and aftercare, with expertise at helping our customers get back on track after a claim. Comprehensive home contents insurance cover has never been so easy.
• Not only will you get a 20% discount* when you buy online but you'll also benefit from no interest when you pay in monthly instalments by Direct Debit. *(discount applied to the standard telephone price, excluding Home Emergency & Legal Expenses Cover. Minimum premiums apply).

Home contents insurance cover  from Lloyds TSB includes a range of features and benefits: We cover

• Theft, attempted theft and vandalism.
• Accidental damage to TV, audio, video, PC equipment and professionally installed satellite equipment fixed to your home.
• Keys to external doors, safes and alarms in your home up to £250.
• Automatic contents increase during Christmas (and weddings), up to 10% increase, subject to a maximum £3,000 for the month of December.
• Accidental breakage of mirrors, fixed glass in furniture and ceramic hobs.
• Personal cash and credit cards stolen from your home up to £500.
• Flooding, fires, smoke, explosions, lightning or earthquakes.
• Up to £7,500 for any single high risk item.
• Visitors' belongings up to £250.
• Contents outside within the boundaries of your home up to £1,000.

Terms, conditions and exclusions apply.

Find out more about our Buildings Insurance.

Full policy details please view the Home Contents Insurance Policy Documents.

Get a Home Contents Insurance quote online

Retrieve your Home Contents Insurance quote

Alternatively, call us to speak to one of our home insurance advisors - our Home Options cover could be the right policy for you and your home.

Call 0800 056 3040 now.

For existing policy administration amendments call
0845 603 8368.

If you want to make a claim call 0800 056 3811.

Need help?

If you need more detail on our insurance products then try our Online Assistant.

Fill in your personal details with our straight-forward questionnaire and receive your quote instantly.

What will I need?

• The address for the property you wish to insure.
• The date when your current insurance runs out.
• The approximate year the property was built.
• Details of your home insurance claims history.

Full policy details please view the Home Contents Insurance Policy Documents.

Get a Home Contents Insurance quote online

Retrieve your Home Contents Insurance quote

Alternatively, call us to speak to one of our home insurance advisors - our Home Options cover could be the right policy for you and your home.

Call 0800 056 3040 now.

For existing policy administration amendments call
0845 603 8368.

If you want to make a claim call 0800 056 3811.

Need help?

If you need more detail on our insurance products then try our Online Assistant.

If you need to make a claim, the main steps are outlined below:

• Check your policy booklet and schedule which gives details of what is covered and read the detailed claims procedure and conditions on pages 18 and 19 of your policy booklet.
• Find out more with our policy booklet.
• Inform the police straight away in the case of malicious damage, theft, attempted theft or accidental loss, and obtain the crime reference number.
• Call the number shown on your policy schedule as soon as possible, and provide us with details of what has happened. We will then try to resolve your claim as quickly as we can.
• Please do not undertake any repairs without talking to us first, unless they are urgent and will prevent further damage.
• Please do not dispose of any damaged goods without our consent as we may need to see them. If you do not allow us an opportunity to inspect your damaged property, it may affect your claim.

Please also refer to 'Claims Procedures and Conditions' on pages 18 and 19 of the policy booklet.

Please contact the insurer who will be happy to help you with your policy from the list below.

If you don't know who underwrites your policy you can call us on 0800 056 3811 for assistance.

AXA Insurance
Aviva Insurance
Allianz Insurance
Ageas Insurance
Groupama Insurance
Legal & General Insurance
Lloyds TSB Insurance Services Ltd
MMA Insurance
Royal & Sun Alliance Insurance plc
Sterling Insurance
Zurich Insurance


AXA Insurance Claims
Lloyds TSB Team
AXA House
Whitelund Industiral Estate
Morecombe
LA3 3PA
Telephone 0870 903 6999

Aviva Insurance UK Claims
Lloyds TSB Insurance Unit (Dept 95)
PO Box 121
Surrey Street
Norwich
NR3 3UW
Telephone 0800 092 7444

Allianz Insurance Claims
Household Claims Centre
PO Box 2198
Bristol
BS99 7LH
Telephone 0845 073 1115

Ageas Insurance
Ageas House
The Square
Gloucester Business Park
Brockworth
Gloucester
GL3 4AD
Telephone 0845 121 2292

Groupama Insurance Claims
1 Port Way
Port Solent
Portsmouth
PO6 4TY
Telephone 0870 241 9935

Legal & General Insurance Claims
Lloyds TSB Insurance Centre
2 Friars Bridge Road
Ipswich
IP1 1QA
Telephone 0845 070 8681

Lloyds TSB Insurance Services Ltd
PO Box 788
1 Lovell Park Road
Leeds
LS1 9LL
Telephone 0845 300 2289

MMA Insurance Claims
Oakleigh House
Park Place
Cardiff
CF10 3DQ
Telephone 0845 071 0075

Royal & Sun Alliance Claims
PO Box 792
West Gate
Colston Avenue
Bristol
BS99 5BY
Telephone 0870 166 0056

Sterling Insurance Claims
50 Kings Hill Avenue
Kings Hill
West Malling
Kent,
ME19 4JX.
Telephone 0800 197 6522

Zurich Insurance Claims
PO Box 3301
Swindon
SN4 8WQ
Telephone 0845 3002934

At our discretion, we can either repair or replace any item as new if available or otherwise the nearest equivalent, or make a money payment instead. In the event of a money payment, the payment will be based on the cost of repair or replacement to us. If we instruct any tradesman, we will do so on your behalf.

Please note that on most claims you pay the excess (the amount is shown in your schedule) of each claim, or series of claims, arising from one event causing property damage or loss.

Remember also that a claim may affect your No Claims Discount entitlement and/or the policy terms at next renewal. Therefore, it may be in your interests to balance this against the amount  you are claiming, particularly if it is a relatively small amount.

Sales Department
Lloyds TSB Insurance
PO Box 1504
80 Holdenhurst Road
Bournemouth
BH8 8YG

Telephone 0800 056 3040
(Opening hours are Monday to Friday 8am – 8pm, Saturday 8am – 4pm, closed Sunday).
Opening hours vary depending on Bank Holidays.

0845 603 8368
Opening hours are Monday to Friday 8am – 6pm, Saturday 8am – 1pm, closed Sunday.

Lloyds TSB Home Customer Services
PO BOX 788
1 Lovell Park Road
Leeds
LS1 9LL

Telephone number: 0845 603 8368

(Opening Hours – Monday – Friday 8am – 6pm, Saturday 9am – 1pm, Sunday – closed)

For more details view the Home Insurance Policy Documents.

Please contact the insurer who underwrites your policy from the list below.

If you don't know who underwrites your policy you can call us on 0800 056 3811 for assistance.

AXA Insurance
Aviva Insurance
Allianz Insurance
Ageas Insurance
Groupama Insurance
Legal & General Insurance
Lloyds TSB Insurance Services Ltd
MMA Insurance
Royal & Sun Alliance Insurance plc
Sterling Insurance
Zurich Insurance


AXA Insurance Claims
Lloyds TSB Team
AXA House
Whitelund Industiral Estate
Morecombe
LA3 3PA
Telephone 0870 903 6999

Aviva Insurance UK Claims
Lloyds TSB Insurance Unit (Dept 95)
PO Box 121
Surrey Street
Norwich
NR3 3UW
Telephone 0800 092 7444

Allianz Insurance Claims
Household Claims Centre
PO Box 2198
Bristol
BS99 7LH
Telephone 0845 073 1115

Ageas Insurance
Ageas House
The Square
Gloucester Business Park
Brockworth
Gloucester
GL3 4AD
Telephone 0845 121 2292

Groupama Insurance Claims
1 Port Way
Port Solent
Portsmouth
PO6 4TY
Telephone 0870 241 9935

Legal & General Insurance Claims
Lloyds TSB Insurance Centre
2 Friars Bridge Road
Ipswich
IP1 1QA
Telephone 0845 070 8681

Lloyds TSB Insurance Services Ltd
PO Box 788
1 Lovell Park Road
Leeds
LS1 9LL
Telephone 0845 300 2289

MMA Insurance Claims
Oakleigh House
Park Place
Cardiff
CF10 3DQ
Telephone 0845 071 0075

Royal & Sun Alliance Claims
PO Box 792
West Gate
Colston Avenue
Bristol
BS99 5BY
Telephone 0870 166 0056

Sterling Insurance Claims
50 Kings Hill Avenue
Kings Hill
West Malling
Kent,
ME19 4JX.
Telephone 0800 197 6522

Zurich Insurance Claims
PO Box 3301
Swindon
SN4 8WQ
Telephone 0845 3002934

For more details view the Home Insurance Policy Documents.