Existing Home Insurance Customers

To contact us about your insurance policies, please select the type of insurance below.

If you contact us by phone, we may record the calls for staff training and security purposes or to act as a record of what was said.

Quotes & Sales

Sales Department
Lloyds TSB Insurance
PO Box 1504
80 Holdenhurst Road
Bournemouth
BH8 8YG
Telephone 0800 056 3040, quoting ref: MH150

Amendments & Cancellations

Please contact the insurer who underwrote your policy from the list below.  If you don't know who underwrote your policy, telephone 0800 056 3811.

AXA Insurance
Suffolk House
Civic Drive
Ipswich
IP1 AN
Telephone 0870 333 0959

Aviva
Dept 47
The Warren
Worthing
BN14 9QD
Telephone 0845 3000 426

Allianz Insurance
PO Box 829
Bristol
BS99 1BY
Telephone 0117 943 5309
Fax 0117 943 5322

Fortis Insurance Ltd
Fortis House
Tollgate
Eastleigh
Hampshire
SO53 3YA
Telephone 0845 122 3294
Fax 023 8064 4622

Groupama Insurance
GAN House
60 Spring Gardens
Manchester
M60 1HU
Telephone 0161 830 1313

Independent Insurance
Claims 0845 761 6177
Other queries - following Independent Insurance's voluntary liquidation for all other queries, please call 0845 3000 189.

LTSB Insurance Centre
2 Friars Bridge Road
Ipswich
Suffolk
IP1 1QA
Telephone 0845 070 8680

Lloyds TSB General Insurance
Home Customer Services
Tredegar Park
Newport
South Wales
NP10 8SB

MMA Insurance
Norman Place
Reading
Berks
RG1 8DA
Telephone 0845 071 0076

RSA
PO Box 792
Kings Orchard
1 Queen Street
St Philips
Bristol
BS99 5BY
Telephone 0870 166 0046

Zurich Insurance plc
Zurich House
Stanhope Road
Portsmouth
PO1 1ZP
Telephone 0239 285 3853

Sterling Insurance Company Ltd
Lloyds TSB Home Insurance
50 Kings Hill Avenue
Kings Hill
West Malling
Kent
ME19 4JX
Telephone 0800 015 8886

For more details view the Home Insurance Policy Documents.

You need to contact the insurer who underwrote your policy. You can find contact information for your insurer in the list below. If you don't know who underwrote your policy, either refer to your policy documents or telephone 0845 3002 289 for help.

Insurers

Allianz Insurance, (claims)
Household Claims Centre,
PO Box 2198,
Bristol,
BS99 7LH.
Telephone 0845 073 1115
Fax 01454 457702

AXA Insurance,
Lloyds TSB Team,
AXA House,
Whitelund Industiral Estate,
Morecombe,
LA3 3PA.
Telephone 0870 903 6999
Fax 0870 908 7095.

Fortis Insurance Ltd,
Fortis House,
The Square,
Gloucester Business Park,
Brockworth,
Gloucester.
GL3 4AD.
General Enquiries 0238 068 4004
Claims 0845 121 2292

Groupama Insurances,
1 Port Way
Port Solent
Portsmouth
PO6 4TY
Claims 0845 241 9935
Fax 0870 400 7020

Legal & General Insurance,
Lloyds TSB Insurance Centre,
2 Friars Bridge Road,
Ipswich.
IP1 1QA.
Customer Service, Complaints, Accounts 0845 070 8680
Claims 0845 070 8681

Lloyds TSB General Insurance,
Home Insurance Claims Department,
Tredegar Park,
Newport,
South Wales,
NP10 8SB
Click here for the contact numbers for Lloyds TSB Home Buildings & Contents claims

MMA Insurance,
Oakleigh House,
Park Place,
Cardiff,
CF10 3DQ.
Customer Enquiries 0845 071 0076
Claims 0845 071 0075
Fax 029 0237 2265

Aviva Insurance UK (Claims),
Lloyds TSB Insurance Unit (Dept 95)
PO Box 121,
Surrey Street,
Norwich,
NR3 3UW.
New Claims 0800 092 7444
Existing Claims 0845 300 1159
Fax 01903 274084

RSA,
PO Box 792,
West Gate,
Colston Avenue,
Bristol,
BS99 5BY.
Telephone 0117 941 6123

Sterling Insurance Company
50 Kings Hill Avenue
Kings Hill
West Malling
Kent,
ME19 4JX.
Claims 0800 197 6522
General Enquiries 0800 015 8886

Zurich Insurance plc,
National Accounts Underwriting & Services,
Zurich House,
Floor 9,
PO Box 20,
Stanhope Road,
Portsmouth,
PO1 1ZP
General Enquiries 0845 606 0692
Claims 0845 300 2934
Fax 0239 287 4918

For more details view the Home Insurance Policy Documents.