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Pet Insurance

Get a 10% discount when you buy online - Get a Pet Insurance Quote (This link will launch a new browser window) 

With Lloyds TSB cat and dog policies you can trust that your pet will always get the protection it deserves. This cover can help with vets' fees and reward money if your pet goes missing. With competitively priced insurance you can keep your little precious healthy, secure and happy.

Get a Pet Insurance Quote online Get a New Pet Insurance Quote (this link opens in a new browser window)
Retrieve your Pet Insurance Quote Retrieve your Pet Insurance Quote (this link opens in a new browser window) 

Pet Insurance Benefits

  • Choose from two levels of cover: The Standard policy provides up to £3,000 per condition for up  to 12 months following the first date of treatment;

    The Plus policy provides up to £3,000 towards necessary treatment each year.

  • Up to £1,000 towards advertising and other associated costs to help find a missing pet,
  • Up to £3,000 for expenses if you have to cancel or cut short your holiday because your pet goes missing or needs sudden unexpected life saving surgery,
  • Up to £1,000 for kennel accommodation if you go into hospital for more than 4 consecutive days,
  • The purchase price of your pet up to £1,000 in the event of their death,
    Up to £1,000 if your pet is stolen or strays and doesn’t get returned to you within 45 days.

Get a Pet Insurance Quote online Get a New Pet Insurance Quote (this link opens in a new browser window)
or call 0800 056 0114.

Lloyds TSB Pet Insurance is arranged and underwritten by UK Insurance Limited.

Your Pet deserves only the best. Pet insurance will keep him safe, sound and happy.

Pet Cover

Choose from two levels of cover:

  • Up to £3,000 per condition for up to 12 months following the first date of treatment with the Standard Policy,
  • Our Plus policy provides up to £3,000 towards necessary treatment each year. 

Additional cover options that can be added to both policies:

  • Up to £1,000 towards advertising and other associated costs to help find a missing pet,
  • The purchase price of your pet up to £1,000 in the event of their death,
    Up to £1,000 if your pet is stolen or strays and doesn’t get returned to you within 45 days,
  • Up to £1,000 for kennel accommodation if you go into hospital for more than 4 days in a row,
  • Up to £3,000 for expenses if you have to cancel or cut short your holiday because your pet goes missing or needs sudden, unexpected life saving surgery.

Get a Pet Insurance Quote online Get a New Pet Insurance Quote (this link opens in a new browser window)
or call 0800 056 0114.

Please note: All cover for ongoing claims is subject to the policy remaining in force.

Additional Pets

Insuring additional pets

You can insure up to 3 pets online. If you want to insure more than 3 pets please contact 0800 056 0114.

Lloyds TSB Pet Insurance is arranged and underwritten by UK Insurance Limited.

To help you, below are some of the most common questions that are asked. If you have any specific questions about your current policy, or if you just want a bit more detail about the products you can also try the Online Assistant.

Q. What is policy excess?
A. Policy excess is the part of claim that you agree to pay - we cover you for the remaining eligible amount.

Q. What is voluntary excess?
A. When taking out an insurance policy you may obtain a discount on the premium if you agree to pay towards the cost of any claim. On pet insurance the voluntary excess is £120 for cats and £140 for dogs.

If you opt for our voluntary excess you will receive a discount on your premium.

Q. How do I know if I’m covered?
A. The claims advisors are fully trained and have an excellent knowledge of the policy cover you have arranged. Wherever possible, please contact us before incurring any costs you may wish to claim for.

It may help you to read through the policy document along with your schedule of cover before ringing to report your claim. If you require further help then please call 0845 603 3592 or write to:

Lloyds TSB Pet Insurance,
1 Cathedral Square,
Trinity Street,
Bristol BS15 DL4.


Q. Is immediate cover available?
A. If you buy your policy online or over the phone immediate cover is available for claims unrelated to illness.

We will not pay any claim for or in connection with any illness or disease arising during the first 10 days of your pet being covered.


Q. How do I make a claim?
A. If you need to make a claim please contact the claims team on 0845 603 3592 as soon as possible.
Get a Pet Insurance Quote online Get a New Pet Insurance Quote (this link opens in a new browser window)
Retrieve your Pet Insurance Quote Retrieve your Pet Insurance Quote (this link opens in a new browser window) 

Lloyds TSB Pet Insurance is arranged and underwritten by UK Insurance Limited.

Getting a quote is simple. Fill in your personal details using the straight-forward questionnaire and receive your quote instantly.

Get a Pet Insurance Quote online Get a New Pet Insurance Quote (this link opens in a new browser window)
Retrieve your Pet Insurance Quote Retrieve your Pet Insurance Quote (this link opens in a new browser window) 

The quote and application process will pop-up in a new window.

What will I need?

The age of your pet,
The breed of your pet,
Your bank details.

Getting help

If you need more detail why not try the Online Assistant.

Apply by phone

To apply for a quote or to ask a question about our policies call 0800 056 0114.

Lloyds TSB Pet Insurance is arranged and underwritten by UK Insurance Limited.

Contact Details

Quotes & Sales

The call centre opening hours are 8am - 9pm Monday to Friday, 9am – 5pm Saturday & 10am – 5pm Sunday & Bank Holidays

Simply phone 0800 056 0114.

Customer Service Enquiries

Phone 0800 032 7145

Or write to:

PO Box 106,
37 Broad Street,
Bristol,
BS99 7NQ.

Make a Claim

Simply phone 0845 603 3592
The Claims department is open from 9am - 5pm Monday to Friday.

Or contact :

Lloyds TSB Pet Insurance
1 Cathedral Square,
Trinity Street,
Bristol,
BS1 5DL.

Lloyds TSB Pet Insurance is arranged and underwritten by UK Insurance Limited.

Lloyds TSB Pet Insurance is arranged and underwritten by UK Insurance Limited, who is a member of the Royal Bank of Scotland Group. Registered office, The Wharf, Neville Street, Leeds, LS1 4AZ. Registered Number 1179980.