Travel Insurance

Everyone wants to relax and enjoy their holiday. You can too with Lloyds TSB travel insurance (administered and underwritten by AXA Insurance UK plc) offering you peace of mind when you are far from home. For family cover, travellers up to 74 years old, a one-off trip or several during the year, from Europe to the USA, the Caribbean and back again, be confident you're covered while travelling.

Cover is subject to terms, conditions, exclusions, limitations and eligibility. It is particularly important to ensure you understand exclusions relating to health as failure to do so may jeopardise your claim or cover.

• A 20% discount when you buy online, (includes additional covers, excludes medical screening premiums & insurance premium tax).
• Emergency Medical Expenses up to £5,000,000.
• Choice of single trip or annual multi trip cover.
• Travel disruption cover as standard which protects against strikes, airlines or accommodation providers going out of business, missed connections, volcanic ash clouds and natural disasters such as tsunamis, earthquakes and more.
• Optional cover available for winter sports, golf, wedding, cruise, business or special events (Additional premiums apply).
• 24 hour emergency medical telephone helpline for immediate assistance wherever you are.

Get a Travel Insurance Quote online Get a New Travel Insurance Quote (this link opens in a new browser window)

Or, if you've already requested a travel  insurance quote,
Retrieve your Travel Insurance Quote Click here to retrieve your Travel Insurance Quote. This link opens in a new browser window. 

or call on 0800 731 4044 (20% discount applies to online sales only).

Lloyds TSB teamed up with AXA Insurance UK plc. AXA's travel insurance policy doesn't just cover you for the basics, but also provides essential additional cover for your travel and accommodation if you've booked these independently.

Make sure you’ve got it covered when you take off for a spot of globe-trotting – from medical expenses and personal accident to luggage and possessions, you’ll feel secure with Lloyds TSB Travel Insurance (underwritten by AXA Insurance UK plc) whether you choose single trip or annual multi trip cover.

We even include travel disruption cover as standard which protects against strikes, airlines or accommodation providers going out of business, missed connections, volcanic ash clouds and natural disasters such as tsunamis, earthquakes and more.

Cover is subject to terms, conditions, exclusions, limitations and eligibility. It is particularly important to ensure you understand exclusions relating to health as failure to do so may jeopardise your claim or cover.

Choose the optional cover to suit your holiday choice (Additional premiums apply):

Winter sports
Cover for your ski equipment, loss of lift pass, piste closure and replacement ski hire if required and medical cover if the injury is as a result of skiing.

Weddings/Civil Partnerships
Cover for your wedding rings, clothing, gifts, photography and video.

Family travel
Add any of your children aged under 18 (or 23 if in full time education) when you travel.

Golf equipment
Cover for loss of green fees, equipment, replacement golf equipment hire and golf buggy use.

Hazardous activities
For those into adventurous sports such as bungee jumping, abseiling and parascending over water.

Cruise
Cover for increased baggage and compensation for missed shore trips and confinement to cabin on the orders of the ship's doctor.

Business
Cover for business equipment and replacement employee expenses.

Special events
Cover for cancellation and accommodation costs for special events such as concerts, sporting events and weddings.

To find out more about any of the upgrade options call AXA on 0800 731 4044 (20% discount applies to online sales only).

Here you can view your policy documents. Click on the appropriate policy to view the policy booklets.

Travel Insurance Policy Document for policies purchased after 24th November 2011
Travel Insurance Policy Document for policies purchased after 6th April 2010.
Travel Insurance Policy Document for policies purchased after 1st February 2009.
Travel Insurance Policy Document for policies sold pre 1st February 2009..

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To help you, here are some of the most common questions asked about travel insurance cover. 

Q. If I am over 70 years of age can I get insurance?
A. Yes you can, cover is available for you up to and including the age of 74 at policy start date or renewal.

Q. What does ‘Excluding Baggage’ cover mean exactly?
A. It means that you can reduce the premium you pay by electing not to include cover under this section if you feel you have adequate cover with your household insurance for personal possessions whilst abroad and in particular for the period of travel (some policies limit cover to 30 or 60 days in any one year).

Q. What is the maximum limit for valuable items such as jewellery or video cameras?
A. The maximum limit for all such items under the baggage section of the policy is £300.  There is also a limit for any one article, pair or set of articles of £300.

Q. Can my children travel separately and still be covered under an annual family policy?
A. No. Under the annual multi trip policy only the adults are insured to travel on their own.

Q. My son is aged 22 and at university, can he be covered under the family cover?
A. Yes, the family cover applies to your children, step children or foster children aged under 18 (or 23 if in full time education) accompanying you on the trip.

Q. What is travel disruption cover?
A. Travel disruption cover offers some of the financial protection you would receive when purchasing a package holiday. It also includes cover for insolvency of airlines or accommodation providers, missed connections, volcanic ash clouds and natural disasters plus more.

Q. I am going backpacking for six months, am I covered?
A. The maximum trip length permitted on a Single Trip policy is 183 days so this may be sufficient for your trip.

Q. I intend to stay in France for about 3 months, am I covered?
A. Yes, you could take a single trip policy for the length of your stay.

Q. I have just booked my holiday which is more than 12 months in advance. Can I take out a policy for this?
A. Single trip policies cannot be issued more than 1 year in advance.

Getting a travel insurance quote is simple. Fill in your personal details with our straight-forward questionnaire and receive your quote instantly, then confirm your details and progress to the checkout. Your documents should be received within 5 working days. Remember to take your policy number with you on your travels.

Don’t forget you save 20% for buying online, (includes additional covers, excludes medical screening premiums & insurance premium tax).

Get a Travel Insurance Quote online Get a New Travel Insurance Quote (this link opens in a new browser window) 

Or, if you've already requested a travel insurance quote,
Retrieve your Travel Insurance Quote Click here to retrieve your Travel Insurance Quote. This link opens in a new browser window. 

The quote and application process will pop-up in a new window.

What will I need?

Your destination.
Dates and duration of your trip.
Details of the people to be insured on the policy.

Apply by phone

To apply for a travel insurance quote or to ask a question about our policies call 0800 731 4044 (20% discount applies to online sales only).

Customer Services
Telephone 0800 731 4044

Claims
Telephone 0800 731 4044

Emergency Medical Assistance or Repatriation
Telephone +44 1633 815 819
If you call the above number it will be answered in a call centre operated by AXA Assistance who will service your call.

Amendments & Cancellations
AXA Insurance
PO Box 147
Ipswich
IP1 2AN

The www.lloydstsbinsurance.co.uk website is operated by Lloyds TSB Insurance Services Limited of Tredegar Park, Newport, NP10 8SB, who are authorised and regulated by the Financial Services Authority