All the information you’ll need in order to log on to Internet banking for the first time.
What happens after I’ve entered my User ID and Password?
All the steps of your first log on to Internet banking.
What if I’ve lost or forgotten my User ID or Password?
How you can get the information you need to log on for the first time.
What should I do when I’ve finished using Internet banking?
All the information you need to successfully log off, as well as tips on making your next log on easier.
The information you need to log on can be confusing, find out what each piece of information is and where you get it from.
What happens the second time I log on?
Help with what to expect the second time you log on to Internet banking.
How can I make my next log on easier?
Advice on what you can do to try and make logging on easier for you.
Internet banking is the most visited UK online bank – find out why so many people use it and how it can help you manage your finances.
Where can I find out more about security?
Security is important to us and we're committed to protecting you when you bank with us online. Find out more about how you can ensure you back with us securely.
Mistakes can sometimes be made – find out what you need to do when using Internet banking.
What should I do if I have a question?
Information on where to turn if you have more questions about Internet banking.
How do I change my Password and Memorable Information?
Details on how to change your Memorable Information and Passwords from within Internet banking.
Where can I find a demonstration of Internet banking?
The online demonstration guides you through Internet banking in an easy to follow step by step process. It will show you everything you need to know about banking online.
Register for Internet banking
Registering your account online is quick and easy.
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