Sign up for one or both of our free Text Alerts to help you keep better track of your money.
Overseas Transaction Alerts
We’ll send you a text when your debit card is used abroad to get cash or to make a purchase (including payments on websites, by phone or mail order from companies overseas). We’ll tell you which country the transaction was made in and whether it was a withdrawal from a cash machine or a purchase (at a shop or restaurant for example). Then, if you believe someone else made the transaction without your knowledge, you can call us.
Balance Advice
Receive a free weekly text with your balance and the last six transactions of the week, on a day and time you choose.
How do I register?
If you are under 16
If you are aged between 11-15 with an Under 19s Account, you can apply for these two free alerts.
Just visit your nearest branch with a parent/guardian to register.
If you are 16 or over
Online
Log on to Internet Banking and click on ‘Mobile Services’ in the menu on the left.
By Phone
Call 0845 3 000 000. We're open 24/7.
In branch
Visit your nearest branch.
