Mortgages phone numbers
Before calling why not try and get an instant answer to common questions from our Online help centre.
Type of query | Phoning from UK | Phoning from overseas | Availability |
|---|---|---|---|
Help with arranging a new mortgage | 0800 7833 534 | +44 1489 553 346 | 8am-9pm Mon-Wed, 8am-8pm Thu-Fri, 9am-4pm on Saturdays |
Existing mortgage account queries | 0845 6031 637 | +44 1452 372 372 (General switchboard available 8.45am-6pm Mon-Fri, 9am 12.30pm on Saturdays) | 8.30am-9pm Mon-Fri, 8.30am-1pm on Saturdays |
Existing mortgage customer looking for a new deal | 0845 3006 793 | +44 1452 372 372 (General switchboard available 8.45am-6pm Mon-Fri, 9am 12.30pm on Saturdays) | 8.30am-9pm Mon-Fri, 8.30am-1pm on Saturdays |
Arranging an appointment with a mortgage specialist at a branch | 0845 3000 000 | +44 207 785 7654 | 24 hours a day |
Please note for 0845 numbers call costs may vary dependent on your service provider.
You can contact us via RNID Typetalk on any of our telephone numbers. If you need to be called back and would like us to call you through RNID Typetalk, please tell us when you call.
Textphone users
You can use a textphone instead of a voice telephone if you are deaf or if you have problems with your speech. Please note the textphone service is not compatible with standard telephones or mobile phones.



