Before calling why not try and get an instant answer to common questions from our Online help centre.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
Type of query | Phoning from UK | Phoning from overseas |
|---|---|---|
Help with arranging a new mortgage | 0800 7833 534 Open 8am-8pm Mon-Fri, 9am-2pm on Saturdays | +44 1452 372 372 Open 8.45am-6pm Mon-Fri, 9am-12.30pm on Saturdays |
Existing mortgage account queries | 0845 6031 637 Open 8.30am-9pm Mon-Fri, 8.30am-1pm on Saturdays | +44 1452 372 372 Open 8.45am-6pm Mon-Fri, 9am-12.30pm on Saturdays |
Existing mortgage customer looking for a new deal | 0845 3006 793 Open 8am-8pm Mon-Fri, 9am-2pm on Saturdays | +44 1452 372 372 Open 8.45am-6pm Mon-Fri, 9am-12.30pm on Saturdays |
Existing Lloyds TSB Scotland mortgage customers looking for a new deal | 0845 3006 793 Open 8am-8pm Mon-Fri, 9am-2pm on Saturdays | +44 1452 372 372 Open 8.45am-6pm Mon-Fri, 9am-12.30pm on Saturdays |
Existing Lloyds TSB Scotland mortgage customers looking for additional borrowing | 0845 6024 237 Open 9am-5pm Mon-Fri | +44 1452 372 372 Open 8.45am-6pm Mon-Fri, 9am-12.30pm on Saturdays |
Arranging an appointment with a mortgage adviser at a branch | 0845 3000 000 Open 24 hours a day | +44 207 785 7654 Open 24 hours a day |
Please note call costs may vary dependent on your service provider.
You can contact us via RNID Typetalk on any of our telephone numbers. If you need to be called back and would like us to call you through RNID Typetalk, please tell us when you call.
Textphone users
You can use a textphone instead of a voice telephone if you are deaf or if you have problems with your speech. Please note the textphone service is not compatible with standard telephones or mobile phones.
We may monitor or record calls with you to improve the quality of our service.
Prefer to talk through your options at your local branch?
Book an appointment at your nearest branch by using our request form. Just select 'Mortgages' first and then 'Book appointment with a mortgage expert'. We'll call you back to confirm a day and time that works for you.
Lloyds TSB Scotland plc offer their own range of mortgages find out more.
*Lines are open 8am-8pm Monday to Friday and 9am-2pm on Saturdays. We’re closed on Sunday and Bank Holidays. We may monitor or record calls with you to improve the quality of our service.
