Your marketing preferences
About the products and services marketed by Lloyds TSB
By giving us permission to keep you updated, we’ll be able to give you information about products and services provided by the Lloyds TSB Group and those offered by our trusted third parties.
Lloyds TSB Group
As well as Lloyds TSB Bank, our Group includes all companies with the Lloyds TSB name such as Lloyds TSB Insurance, Lloyds TSB Private Banking and Lloyds TSB Scotland and also includes Scottish Widows and C&G. However, you can be assured that your permission will only allow the part of the Group with whom you already have a product or service to contact you with information they think might benefit you financially.
Our third parties
Our trusted third parties are companies that supply products and services which enhance the benefits of products and services we provide to our customers. We will only contact you about these if they are relevant to products you hold and if we believe they may be of interest to you. For instance, if you have one of our added value current accounts, we might contact you about an extra service provided just for Lloyds TSB account holders by, say, a card protection or discount travel company.
Our promise:
- we will never share your personal or financial details with anyone outside the Lloyds TSB Group for marketing purposes.
If we have your permission to contact you:
- you won’t be inundated – we’ll only ever alert you to products or offers we think you may benefit from financially.
- you won’t get information from just anyone – you’ll only ever be contacted by someone from a part of the Lloyds TSB Group where you already have a product.
Would you like us to update you by phone?
Would you like us to update you by email?
Why give us permission to contact you?
Bothered by junk mail or nuisance calls from other companies? Our tips
Would you like us to update you by phone?
To give us permission to ring you about our products and services from time to time.
- If you’ve had an email from us about your TPS registration, simply click on the ‘Please call me from time to time’ link in the email.
- If you’ve had a letter from us about your TPS registration, please return the permission coupon attached to the letter.
Would you like us to update you by email?
To give us permission to email you about our products and services from time to time.
- If you’re registered with our Internet banking service, please log on, select ‘Personal Details’ and change your email marketing preference.
Why give us permission to contact you?
Get more out of being a Lloyds TSB customer.
Your permission means we can keep you in touch with upgrades and news about your existing Lloyds TSB accounts, plus other products and services that we believe could benefit you financially.
Stay up to date as things change
We are constantly reviewing and upgrading our customer products and services. Your own financial needs are likely to alter over time. If we’re not able to keep you informed, you may miss out on hearing about new rates or products or offers that could be right for you.
Your needs count
At Lloyds TSB we don’t believe in bombarding people with unwanted information. For us, it’s you that matters and your requirements that count. We will only contact you when we think that a product or service might be right for you.
Bothered by junk mail or nuisance calls from other companies?
Our tips
Like many of us nowadays, you might want to put a stop to endless marketing calls and/or mailings from companies you want nothing to do with.
It’s easy to do, by registering with one or both of these free, independent services.
Please remember If you register with these preference services, it’s still easy to stay informed about Lloyds TSB products and services by mail or phone. Just call into your local branch and give us your permission.
To stop unwanted telephone marketing from other companies
You can register with the Telephone Preference Service:
- on their website : http://www.tpsonline.org.uk/tps/
- by phone : 0845 070 0707
- or by letter :
Telephone Preference Service
DMA House
70 Margaret Street
London W1W 8SS
To stop unwanted direct mail from other companies
You can register with the Mailing Preference Service:
- on their website : http://www.tpsonline.org.uk/mpsr/
- by phone : 0845 703 4599
- or by letter :
Mailing Preference Service (MPS)
DMA House
70 Margaret Street
London W1W 8SS
To stop Royal Mail delivering unwanted unaddressed leaflets
You can opt out by contacting Royal Mail:
- by email: optout@royalmail.co.uk
- by phone: 08457 950 950
- or by letter:
Door to Door Opt Outs
Royal Mail Door to Door
Kingsmead House
Oxpens Road
Oxford OX1 1RX
