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The Private Banking Telephone Service

Get the support you need, when you need it with The Private Banking Telephone Service. It’s ideal for everyday banking queries and has a dedicated team to take your call 24 hours a day, 7 days a week.

Once registered, The Private Banking Telephone Service can assist when:

  • checking balances,
  • paying bills,
  • setting up, amending or cancelling standing orders,
  • ordering a new cheque book or statement,
  • ordering foreign currency,
  • cancelling Direct Debits.

You will also find, within normal working hours, the team can deal with more complex queries.