The Private Banking Telephone Service

Get the support you need, when you need it with The Private Banking Telephone Service. It’s ideal for everyday banking queries and has a dedicated team to take your call 24 hours a day, 7 days a week.

Once registered, The Private Banking Telephone Service can assist when:

• checking balances,
• paying bills,
• setting up, amending or cancelling standing orders,
• ordering a new cheque book or statement,
• ordering foreign currency,
• cancelling Direct Debits.

You will also find, within normal working hours, the team can deal with more complex queries.

Lloyds TSB Bank plc and Lloyds TSB Scotland plc are authorised and regulated by the Financial Services Authority. FSA authorisation can be checked on the FSA’s Register at: www.fsa.gov.uk/register. Lloyds TSB Bank plc and Lloyds TSB Scotland plc are members of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk