Unless you pay a monthly fee for an account with added benefits, we don’t normally charge you for everyday banking – providing your account is in credit. There are some events, however, like using a Planned Overdraft or your cards abroad, where there may be charges.
If you want to use a service we haven’t listed below, or if we make any changes to our fees, we’ll always let you know before you are charged.
Different fees are taken from your account at different times. For example, regular fees like monthly account fees or the cost of Mobile Banking will come out of your account at the end of your monthly billing period. This is usually from the second of each month to the first of the next month, but it can vary. If you’d like to check what your monthly billing period is please just ask us in branch, or call us on 0845 3 000 000.
There are some charges that are made at the time we provide you with the service. Other charges, such as overdraft interest or Unplanned Overdraft fees, are worked out at the end of the monthly billing period and we'll always let you know the amount before they are taken from your account. If you change an account or service that has a regular fee attached to it part way through your billing period, you’ll only pay for the time you’ve actually had it.
To check what type of current account you have please see your statement, visit us in branch or call 0845 3 000 000.
Type of current account | Monthly fees | Main benefits |
|---|---|---|
Classic, Under 19s and Cash accounts | Free |
|
Student | Free |
|
Islamic Student | Free |
|
Graduate | Free |
|
Islamic Graduate | Free |
|
Islamic | Free |
|
Silver | £7.95 | An account that gives you everyday banking plus:
|
Gold† | £12 | An account that gives you everyday banking plus:
|
Platinum‡ | £17 | An account that gives you everyday banking plus:
|
Premier** | £25 | An account that gives you everyday banking plus:
|
You can add Vantage or Plus on to selected accounts to earn more interest on your money when you meet certain conditions. There is no extra charge for this and you will pay the standard fee for that type of account.†† For more details of our interest rates please ask in branch, visit us at
www.lloydstsb.com or call 0845 3 000 000.
* This only applies to the first time your account goes into Unplanned Overdraft. Both monthly and daily Unplanned Overdraft fees will become payable if:
† If you opened your account before 14 January 2005 your monthly fee will be waived if your balance remains at or above £2,000 during the monthly billing period.
‡ If you opened your account before 14 January 2005 your monthly fee will be waived if your balance remains at or above £4,000 during the monthly billing period.
** If you opened your account before 18 September 2006 your monthly fee will be waived if your balance remains at or above £7,500 during the monthly billing period.
†† If you add Vantage or Plus to an account with a fee waiver, you will lose the waiver and the standard monthly fee will apply.
Type of current account | Monthly Fees | Description |
|---|---|---|
Select | £8.95 |
|
Budget | £2 |
|
Service | No monthly fee |
|
Offset, Graduate Gold, Moneyplan and Cheque accounts | Free |
|
An overdraft is where, as part of our overall service, we are willing to lend you money through your current account. We provide two types of overdraft: a Planned Overdraft and an Unplanned Overdraft.
If you decide you need an overdraft, you can ask us in advance for a Planned Overdraft. You can also ask to increase an existing Planned Overdraft limit at any time. You must be 18 or over to have a Planned Overdraft.
How much we lend depends on our assessment of your personal circumstances. Lloyds TSB is a responsible lender and we only want you to borrow what you can afford and in a way that is best for you.
If you try to make a payment but do not have enough available money in your account, then we will either agree to an Unplanned Overdraft covering that payment or you will not be able to make that payment. Fees will normally be charged in either case. Please see condition 10 in ‘Your Banking Relationship with us’, the Personal Banking Terms and Conditions, for more details about overdrafts and available funds.
You will also normally be charged interest if you use a Planned or Unplanned Overdraft. All overdrafts are repayable on demand.
We will not charge you fees for setting up a Planned Overdraft but if we agree to your request for an Unplanned Overdraft, we will charge you the following fees:
Fee | Unplanned Overdraft Fees - Amount | Unplanned Overdraft fees - Description |
|---|---|---|
Monthly fee | £15 | You will pay this fee if you have an Unplanned Overdraft at any time during your monthly billing period (even if your next monthly billing period is only a few days away). We will charge you a maximum on one monthly fee in a monthly billing period. |
Daily fee | Unplanned Overdraft balance is: less than £25 £6 a day £25 to £100 £15 a day more than £100 £20 a day | You will pay a daily fee for using an Unplanned Overdraft. The amount of the fee will be worked out at the end of each day (including weekends and bank holidays) on the balance of your Unplanned Overdraft. We will charge you a maximum of 10 daily fees in a monthly billing period. |
An Unplanned Overdraft continues until it is repaid. So, at the start of any monthly billing period, if you still have an Unplanned Overdraft from the previous monthly billing period, you will incur a further monthly fee and up to another 10 daily fees (depending on when you pay it back).
Unplanned Overdrafts are intended to be used for short-term borrowing. You will find it cheaper to ask for a new or increased Planned Overdraft that meets your needs, rather than using an Unplanned Overdraft. You can do this by visiting us in branch or calling us on 0845 3 000 000.
The same rate of interest is currently payable for both Planned and Unplanned Overdrafts. The rate you pay will depend on the type of current account you have with us. For details of our interest rates please ask in any branch, visit us at www.lloydstsb.com or call 0845 3 000 032.
Where you do not have enough available money to make a payment and we do not agree to give you or extend an Unplanned Overdraft, you will not be able to make that payment. We will write to tell you we have declined your request. We will charge you the following fee:
Returned item fee £20 for each item. We will charge you up to a maximum of three fees a day.
If your account goes over its limit, you’ll have until 3.30pm (UK time) that day to pay in enough money or arrange a Planned Overdraft to cover all your payments. If you do, you won’t pay a penny in overdraft fees.
The money you pay in must be available to use immediately. For example, by paying cash in over the counter at any branch or transferring money from another personal account you hold with us using Internet Banking or Telephone Banking.
You can stay in control by checking your balance on a daily basis:
• at any Lloyds TSB branch,
• at any Cashpoint®,
• through Telephone Banking on 0845 3 000 000,
• online at www.lloydstsb.com,
• by using Mobile Services.
Control is an add-on for Classic accounts that can help you to stay on top of your finances. For a £10 monthly fee Control will help you in two ways:
The reduced Unplanned Overdraft charges applicable to Control are as follows:
Fee | Amount | Description |
|---|---|---|
Returned item fee | £10 | You only pay £10 for each item (usually this is £20 for each item). |
Unplanned Overdraft fees | £15 per monthly billing period No daily fees | Charged only when you go unplanned because we can't check your balance (for example, you use your debit card in an aeroplane). |
Islamic accounts
We ensure that all of our Islamic accounts comply with Shariah and we typically do not provide Planned Overdrafts to Islamic account holders. Where you do not have enough available money to make a payment, we will not usually agree to provide an Unplanned Overdraft either and the returned item fee will apply. In some instances, where we do agree to cover that payment by giving you an Unplanned Overdraft you will pay a management fee for us providing and managing this (but you will not be charged interest). This monthly management fee will be £15 and will apply if you have or make use of an Unplanned Overdraft at any time during a monthly billing period.
Cash accounts
For Cash accounts we do not provide a Planned Overdraft. If we do not agree to give you an Unplanned Overdraft, you will not be able to make the payment and the returned item fee will apply. If we do give you an Unplanned Overdraft, you will be charged the monthly Unplanned Overdraft fee of £15. However, we will not charge you if your Unplanned Overdraft is less than £10 or it is the first time you have used an Unplanned Overdraft in the last 12 months.*
*You will not be charged the first time you exceed the buffer of £10 in a 12 month period. The monthly fee will become payable if:
• your Unplanned Overdraft balance at the end of the day is greater than what is was at the end of the previous day; and/or
• the Unplanned Overdraft has still not been paid at the start of the next monthly billing period.
Under 19s and Service accounts
For under 19s and Service accounts we do not provide a Planned Overdraft and we will not charge Unplanned Overdraft fees or Returned Item fees.
When you take out cash | Charges |
|---|---|
From Lloyds TSB Cashpoint® machines. | Free. |
LINK machine All LINK cash machines will give you an advance on-screen warning about any charges. This warning will tell you who's making the charge. You can then continue or cancel the transaction. | Lloyds TSB does not make a charge but the owner of the machine may. |
From non-LINK cash machines in the UK and worldwide displaying the Visa sign, or over the counter at a bank (other than Lloyds TSB) or any other outlet displaying the Visa sign. | Debit cards: 1.5% of the amount with a minimum transaction charge of £2.00 and a maximum charge for each transaction of £4.50. Cashpoint® cards: 1.5% of the amount with a minimum transaction charge of £1.50. Please note: there is no maximum transaction fee. |
When you use your Lloyds TSB debit card in the UK to buy foreign currency or traveller's cheques | Charges |
|---|---|
From Lloyds TSB branches. | Foreign currency and foreign currency traveller's cheques: free. Sterling traveller's cheques: 1.5% of the amount with a minimum transaction charge of £3.00. |
From any other banks, travel agents, bureaux de change and other outlets displaying the Visa sign. | All foreign currency and all traveller's cheques: 1.5% of the amount with a minimum transaction charge of £2.00 and a maximum charge for each transaction of £4.50. |
Transactions abroad | Charges |
|---|---|
Cash withdrawals and purchases. | The amount is converted to sterling on the day it is processed by Visa using the exchange rate set by Visa plus a 2.99% foreign exchange fee. |
Cash withdrawals are also subject to: | Debit cards: 1.5% of the amount with a minimum transaction charge of £2.00 and a maximum charge for each transaction of £4.50. Cashpoint® cards: 1.5% of the amount with a minimum transaction charge of £1.50. Please note: there is no maximum transaction fee. |
When making purchases (not cash withdrawals) abroad, online, or on the phone, in a currency other than sterling, the transaction is also subject to: | A £1 charge for each transaction except where a Platinum Debit card or a Premier Debit card has been used. |
Service | Charges |
|---|---|
Mobile Banking Pack:
| £2.50 per month, except free for:
|
Text Alert Service:
| Free. |
Service | Charges |
|---|---|
If you ask us to stop a cheque (unless the cheque was lost or stolen, when this would be free of charge). | £10. |
Special cheque presentation - if you ask for a cheque to be 'express cleared'. | £10. |
Returned cheque - if a cheque you pay into your account is returned to us unpaid by another bank or branch. | Free. |
Statements - We will send you regular account statements which are free of charge. | Free. |
Duplicate statements*. | £5 for each page (max £10 per request). |
Banker's draft/ cheque (sterling). | £20. |
CHAPS payment - when you transfer cleared money to accounts held at any other bank on the same day to arrive the same day. This will include an advice to the person you are paying when the payment reaches their bank. | £30. |
* We make an additional charge for excessive requests (such as for many duplicate statements) and requests other than those outlined in the table.
Overseas payments and deposits | Charges |
|---|---|
International Payment (from 30 October 2009). | Up to £5,000 - £20 £5,000 and over - £35. |
International Draft. | £20*. |
India Banking Service (between eligible nominated Lloyds TSB and ICICI Bank accounts). | Free†. |
Electronic payments received from abroad. | £7. |
Cheques received from abroad. | £5-£80 (the charges will depend upon the way we choose to get payment of the cheques from the paying bank, the amount of the cheque and which country the cheque is from). For more information visit us at www.lloydstsb.com. |
* There is a £20 charge for cancelling an international draft (it also costs £20 to re-issue an international draft). Refund conversions will be made using our standard exchange rate for buying that currency on the day we receive the money.
† ICICI Bank will apply a Foreign Currency Conversion charge which is currently 25 Rupees per transaction.
Cheques go through a clearing process so the amount you pay in may not be available to use straight away. The clearing cycle means that when you pay in a sterling cheque from another UK bank:
Please speak to a member of staff if you would like more details.
At Lloyds TSB our priority is to provide you with the highest level of customer service. However, if you should have a problem please let us know so we can provide a solution as quickly as possible. If you need information about our complaints procedure, please ask for a copy of our brochure ‘how to voice your concerns’.
Please contact any Lloyds TSB branch if you’d like this in Braille, large print or on audio.
You can contact us using RNID Typetalk on any of our telephone numbers. If you need to be called back and would like us to call you through RNID Typetalk, please tell us when you call.
Cashpoint® is a registered trademark of Lloyds TSB Bank plc.
We may monitor or record calls to make sure we have carried out your instructions correctly and to help improve the quality of our service.
Lloyds TSB Bank plc Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065.
Lloyds TSB Scotland plc Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland no. 95237.
Authorised and regulated by the Financial Services Authority. We are members of the Financial Services Compensation Scheme and the Financial Ombudsman Service.
This information is correct as at July 2009.
