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Online Security

At Lloyds TSB we're committed to making your Internet Banking experience as safe as possible, we use the latest online security technology to protect your personal information and privacy.

Keep up to date. We're restarting our email communications. Find out more

12 - 18 October 2009

ID fraud may be closer than you think.

When times are hard, don’t make it easier.

Security products

ID Aware helps you manage and monitor your credit profile and spot the early warning signs of identity theft.

  • Continuously monitors your credit profile and alerts you to any significant changes.
  • Unlimited access to your credit report online or by post, whenever you request it.
  • Access to a dedicated team of specialists who'll take control if you've been a victim of identity theft.

Other security products: ZoneAlarm and ClickSafe®.

Online Banking Guarantee

Read more about our Online Banking Guarantee and what we're doing to keep you safe.

Online security

Online fraud is on the increase, read about the most common frauds and then take our security quiz.

Identity fraud protection

We are doing everything we can to help you fight identity fraud. Use our facts and tips to help keep yourself safe.

Physical and Personal Security

We use the latest technology in our branches to prevent crime and to protect you.

Contact us

If you suspect that any of your Lloyds TSB accounts have been accessed online by someone other than yourself, contact us immediately on:

0845 3000 116 (or +44 20 7649 9437 from overseas)*.

If you are an offshore customer, please call 0870 514 7789 (or +44 1624 68 0709 from overseas).

If you have a hearing or speech impairment, please call TEXTPHONE 0845 300 2280 (or +44 141 618 9344 from overseas)*.

If you are an offshore textphone user call 016 2468 0719 or +44 1624 68 0719 from overseas**.

* Lines are open 7am-10pm, Mon-Fri; 8am-6pm, Sat-Sun. Calls may be monitored or recorded.
** Lines are open 24 hours a day, 7days a week. Calls may be monitored or recorded.