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At Lloyds TSB, we’re committed to making your Internet banking experience as safe as possible. We use the latest online security technology to protect your personal information and privacy.
We guarantee to refund your money in the unlikely event you experience fraud with our Internet banking service – as long as you’ve been careful, for example, by taking reasonable steps to keep your security information safe. We protect you with safeguards that meet industry standards.
If you suspect that any of your Lloyds TSB accounts have been accessed online by someone other than yourself, contact us immediately on 0845 3000 116 (or +44 20 7649 9437 from overseas).*
If you have a hearing or speech impairment, please call TEXTPHONE 0845 300 2280 (or +44 141 618 9344 from overseas).*
If you are an offshore customer, please call 0870 514 7789 (or +44 16 2468 0709 from overseas). If you are an offshore textphone user call 016 2468 0719 or +44 16 2468 0719 from overseas.**
What we do to keep you safe
What you can do to protect yourself
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