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Online Security

At Lloyds TSB we're committed to making your online banking experience as safe as possible. We use the latest online security measures to protect your money, your personal information and your privacy. There are also a number of steps you can take to stay safe. Make sure you understand what the current threats are, and what you can do to protect yourself.

Common threats

The threat from internet fraudsters is continually evolving. The best way to tackle these threats is to ensure you are always aware of them and how they work.

 

Phishing

Protect yourself from malicious attempts to obtain your sensitive information. If you receive a suspicious email please do not respond to it but forward it to our dedicated team at emailscams@lloydstsb.co.uk.
 

  Find out more about what you can do

What you can do

We are constantly looking at ways to improve online security, but that’s only half the story. There are a number of things you can do to protect yourself. We’ll show you how.
 


 

       Find out more about what you can do

Security improvements we’ve made

We employ a number of leading edge technologies to ensure you are safe while banking online. We also have a banking guarantee that ensures you are not out of pocket if you are a victim of online fraud.

Find out more about Security improvements we’ve made

Report it

In the unlikely event you experience fraud with our Internet Banking service please contact us on 0845 3000 116* (or +44 20 7649 9437 from overseas). Offshore customers or those who have hearing difficulties or speech impairments should visit our Report it page for further information.

 

Twitter - get your Internet Banking questions answered at @AskLloydsTSB.

* Lines are open 7am - 10pm, Mon-Fri; 8am -  6pm, Sat-Sun. Calls may be monitored or recorded.