Our guarantee

With Lloyds TSB, you can be assured that your money is in safe hands. We use the latest online security technology to protect your personal information and privacy.

We guarantee to refund your money in the unlikely event you experience fraud with our Internet banking service – as long as you’ve been careful, for example, by taking reasonable steps to keep your security information safe. We protect you with safeguards that meet industry standards

What we do to keep you safe
What you can do to protect yourself