Online banking guarantee

At Lloyds TSB, we’re committed to making your Internet banking experience as safe as possible. We use the latest online security technology to protect your personal information and privacy.

We guarantee to refund your money in the unlikely event you experience a fraud with your Internet Banking*

What we’re doing to keep you safe

• Using fraud detection systems that highlight any unusual spending patterns on your account(s).
• Making your log on specific to you using random characters and drop-down menus.
• We will automatically log you off if you don’t use Internet Banking for 10 minutes in case you forget to log off or leave your computer.
• We will temporarily disable your account if there are a number of incorrect log on attempts in case fraudsters are trying to guess your details.
• We place fraud alerts on our website to warn you of known frauds.

Safe guard your identity with PrivacyGuard®

Software discounts with ZoneAlarms

What you can do to keep yourself safe