Protecting your computer
The Lloyds TSB BankSecure programme is here to help you with information on how to protect your computer. We have listed some of the most important things you can do to keep your computer and your information safe at all times.
Keep your software up to date
- Occasionally publishers discover vulnerabilities in their products and issue ‘patches’ to protect against any security threats. It’s important that you regularly visit the website of the company which produces your operating system (e.g. Windows XP) and browser (e.g. Internet Explorer) to check for any patches or updates they may have issued.
If you’re using Microsoft software, you can do this by visiting their website: http://www.microsoft.com/security#.
Or, if you are a Mac user, you can visit http://www.apple.com/uk/support#.
Protect against viruses
- Use anti-virus software and ensure that it’s kept up-to-date – this should protect your computer against the latest viruses. Popular anti-virus products include: ZoneAlarm Internet Security Suite from Zone Labs, McAfee Virus Scan, Norton Anti-Virus, or Sophos Anti-Virus. Type any of these names into a search engine and go to their websites for further information.
- Find out about the special security software discount offer from Zone Labs.
- Never download software if you’re unsure of the source – this includes websites which prompt you to click ‘yes’ or ‘OK’ to run a programme or install a browser plug-in.
- Be wary of unexpected or suspicious-looking emails from unknown sources. Emails are a common way to spread harmful codes or to trick you into revealing your Internet banking information. While we may email you from time to time, we will never ask for your security details. If you suspect you’ve received a fraudulent email claiming to be from us, please forward it to us for investigation at emailscams@lloydstsb.co.uk and then delete it immediately.
To find out how fraudulent emails will try to trick you into revealing your personal details, view our phishing demonstration.
To find out how fraudsters can try to put harmful code on your computer, view our trojan demonstration. - Use up-to-date anti-spyware software to protect against programmes that fraudsters can use to collect information about your internet usage. Popular anti-spyware software such as AdAware or Spybot’s Search and Destroy can help to protect your computer.
Use a firewall
- You can get further protection against harmful codes by using firewall software that prevents unauthorised access to your computer when you’re on the internet. Popular firewall software includes: ZoneAlarm Internet Security Suite from Zone Labs, McAfee Internet Security Suite, or Norton Internet Security. Type any of these names into a search engine and go to their websites for further information.
- Find out about the special security software discount offer from Zone Labs.
Learn more about internet security and how to protect yourself by visiting Get Safe Online.
