In order to keep you as safe as possible when online we like to keep ahead of the curve. On 1 January 2011 Microsoft is enhancing the way it handles online security, meaning if you have not installed the latest patch on your Windows computer you may receive a notification when trying to log on to your Internet Banking. |
Lloyds TSB and our partner ‘WebTrends’ are pre-empting this change to ensure it’s one less thing for you to worry about in the new year.
During the month of September some customers may notice a security alert appearing on some pages of the Lloyds TSB site. The notice will vary depending on your computer, however it will likely feature the name of our third party provider, ‘Web Trends’ and a message saying that there is a problem with the SSL (Secure Socket Layer) or security certificate.
It is important to note that you and your money are still completely safe.
Many other websites will be going through this process in the near future.
Users of Microsoft Windows operating systems which have not been updated may be affected by this change. This message is likely to appear to all users of a Windows operating system prior to Windows XP and some users of Windows XP who have not updated their operating system.
This change is happening as part of industry recommended standard changes - security certificates are being updated by the end of this year. As part of this, old standard certificates cannot be issued after 31 December 2010 and this effectively means Microsoft operating systems will no longer support old standard certificates from 1 January 2011.
In anticipation of meeting these new standards one of our third party providers, WebTrends, are updating our certificates throughout September.
In order to ensure you are protected, we advise that you install the latest security patch from Microsoft, turn on ‘Automatic Updates’ or, if you are using ‘Windows XP’ install ‘XP Service Pack 3’. All of these are available from Microsoft for free and will take a moment of your time to download and install.
You can download the latest service pack from Microsoft for Windows XP (recommended).
For more advice on how to turn on ‘Automatic Updates’ in Windows XP visit the Microsoft support website.
Alternatively, you can install a patch for Windows XP which will ensure you do not receive this message in the future.
