Online Security

New security procedure

New security procedure

We’re improving security to keep you even safer online. Read more on what this means for you and view our demo. (opens in a new window)

Security products

PrivacyGuard®

Safeguard your identity and stay on top of your credit status.
Includes:

• Credit Alerts to warn you of unusual activity on your account.
• Access to your credit report and score.
• Expert help to restore your credit status if it’s affected by fraud or poor credit history.

Other security products: ZoneAlarm, ClickSafe®

Online Banking Guarantee

Our Online Banking Guarantee

Read more about our Online Banking Guarantee and what we're doing to keep you safe.

Online security

Online security

Online fraud is on the increase, read about the most common frauds and then take our security quiz.

• Social Networking
• Phishing
• Trojans
• Share sale

Identity fraud protection

What we’re doing to protect you

We are doing everything we can to help you fight identity fraud. Use our facts and tips to help keep yourself safe.

• Identity fraud facts
• Tips to prevent identity fraud
• How to report an identity fraud

Contact us

Contact us

If you suspect that any of your Lloyds TSB accounts have been accessed online by someone other than yourself, contact us immediately on:

0845 3000 116 (or +44 20 7649 9437 from overseas)*.

If you are an offshore customer, please call 0870 514 7789 (or +44 1624 68 0709 from overseas).

If you have a hearing or speech impairment, please call TEXTPHONE 0845 300 2280 (or +44 141 618 9344 from overseas)*.

If you are an offshore textphone user call 016 2468 0719 or +44 1624 68 0719 from overseas**.