What proof of identity can I use?
You can use the following documents as proof of identity:
- UK/EEA/EU passport
- UK/EEA/EU photo driving licence. Driving licences that do not have a photo are not acceptable
- EU/EEA National Identity Card
- Northern Ireland Voters Card
- Young Scot Card (under 18s only) - this can be accepted at all branches
- Firearms or shotgun licence
Customers who have passports from the following countries can use their passport with a valid Visa as an acceptable form of identity:
- Australia
- Canada
- Hong Kong
- Japan
- New Zealand
- Singapore
- South Africa
- USA
If you cannot provide one of the above, you will need to produce one document as proof of your identity and an additional document as proof of your address as follows:
Proof of identity:
- Benefits or State pension notification letter
- Current UK non photo driving licence
- Blue disabled drivers pass
- All other current signed passports with valid UK Visa not listed above
Proof of address:
- Credit card or building society statement (we do not accept statements printed off the internet)
- Current UK driving licence (only if it is not been used as your proof of identification)
- Utility bill dated within the last 3 months
- Local authority tax bill/council tax bill for current year
- Benefits or pensions notification letter confirming the right to benefit (only if it has not been used as your proof of identification)
