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Save the change

Terms and conditions for the Lloyds TSB Save the Change® scheme

  1. With Save the Change® set up on your Lloyds TSB current account, when you make a purchase using your Lloyds TSB VISA Debit card, we work out the amount to the next whole pound and transfer it from your current account to the Lloyds TSB savings account you have nominated. Save the Change®  is provided by Lloyds TSB Bank plc or Lloyds TSB Scotland plc, whichever provides your current account.
  2. Our agreement with you is made up of general conditions (contained in the Personal Banking terms and conditions leaflet) and additional conditions, including the conditions below. If there is any overlap or conflict between the additional conditions and the Personal Banking terms and conditions, the additional conditions apply.
  3. You need to nominate:
    a) a personal current account you hold with us, which has a Visa debit card; and
    b) an eligible savings account which you or a family member or friend hold with us.

    The Lloyds TSB savings accounts that are not eligible to receive Save the Change® transfers are currently: Lloyds TSB Monthly Saver; ISA products; Term Deposits and Child Trust Funds.
  4. When you use your Visa debit card to make a purchase, the amount of the purchase debited to your current account will be rounded up to the next whole pound and the difference (‘the change’) will be combined with the change from your other Visa debit card purchases debited the same day. The combined change will be transferred from your current account to the nominated savings account at the start of the next working day. Whole pound purchases will not be rounded up to the next pound.
  5. We will apply Save the Change® to all Visa debit card purchases both in the UK and abroad. We will not apply Save the Change® to over-the-counter cash advances, ATM withdrawals, or fees charged for non-Lloyds TSB ATM transactions.
  6. We will not make a Save the Change® transfer if that transfer will take your current account overdrawn or further overdrawn (whether or not an overdraft has been arranged in advance). To work out whether the transfer would take you overdrawn or further overdrawn, we look at the credit balance available for you to use less the amount of card payments we have authorised but not yet taken.
  7. If you hold a joint account we will apply Save the Change® to any Visa debit cards issued to the joint account holders on that account. All joint account Save the Change® transfers must be made to the same nominated savings account. You should not register for Save the Change® unless the other joint account holders are happy for you to do so.
  8. If you nominate a family member or friend’s savings account, they will receive the change and you will not be able to give us instructions about the change once it is transferred to their account.
  9. If any Visa debit card purchases are subsequently cancelled or reversed, or you notify us of any fraudulent debit card purchases, the corresponding change will remain in the nominated savings account.
  10. Save the Change® transfers will appear on your current account and the nominated savings account statements as ‘Save the Change’.
  11. You can cancel the Save the Change® scheme or change the nominated savings account into which your change is transferred by calling 0845 3 000 000† at any time, or by visiting your local Lloyds TSB branch, or through Internet Banking if you are registered for this service. 

 

Please contact us if you’d like this letter in Braille, large print or on audio-tape.

† If you have a hearing or speech impairment UK customers can call us on textphone 0845 300 2281 (+44 163 360 8333 from overseas). Offshore customers with hearing or speech impairment, please call +44 (0) 1624 680719.

We may monitor or record phone calls in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds TSB Bank plc Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, no. 2065. Lloyds TSB Scotland plc Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. 95237.

Authorised and regulated by the Financial Services Authority and signatories to the Banking Codes. We are members of the Financial Services Compensation Scheme and the Financial Ombudsman Service.

Lloyds TSB Offshore Limited. Registered Office: PO Box 160, 25 New Street, St. Helier, Jersey JE4 8RG. Registered in Jersey, number 4029. Regulated by the Jersey Financial Services Commission to carry on deposit-taking business under the Banking Business (Jersey) Law 1991, and investment and general insurance mediation business under the Financial Services (Jersey) Law 1998.

The Guernsey branch of Lloyds TSB Offshore Limited is licensed to conduct banking, investment and insurance business by the Guernsey Financial Services Commission under the Banking Supervision (Bailiwick of Guernsey) Law 1994, the Protection of Investors (Bailiwick of Guernsey) Law 1987 and the Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law 2002.

The Isle of Man branch of Lloyds TSB Offshore Limited is licensed by the Isle of Man Financial Supervision Commission to conduct banking and investment business and is registered with the Insurance and Pensions Authority in respect of General Business.