Sending money abroad

As a Lloyds TSB customer you can send money abroad online, in branch or by telephone so, if you need to send money overseas, we can help. Whether you need to send money to Europe or elsewhere in the world, you can rely on us for an International Payments service that’s safe and easy to use.

Secure

• When you send money abroad with us you can be sure that your payments will get to their destination safely and on time.
• Plus, if you ask us to, we’ll send you a text message to confirm that the money has been sent.

Easy

• Online - You can make International Payments Online if you are registered for Internet Banking and have a current account. Payments can be made at your convenience, 24 hours a day 7 days a week and are processed during normal banking hours.
  Find out more about our new service.
• By telephone - You can talk to one of our advisors over the phone from 8am to 8pm and make a request to send an international payment up to £5,000, 24 hours a day, 365 days of the year.
• In branch -You can also arrange an International Payment for any amount at any of our 1,900 branches.
• Because you have an account with us, giving an instruction will be fast and simple.
• We’ll store details of any recipients you make a payment to, making it even easier if you need to send money to the same person again.

How much will it cost?

How long will it take?

How can I send money abroad?

Sending money abroad terms and conditions.

You’ll need to answer two simple questions to find out how much you will pay.

The Lloyds TSB transfer charge you pay depends on the amount of money you send and how you send it:

Online

• If you are sending less than £5,000 = £10
• If you are sending £5,000 or over = £17.50

Branch and Telephone

• If you are sending less than £5,000 = £20
• If you are sending £5,000 or over = £35

The answer to this question will decide whether you pay any other charges in addition to the Lloyds TSB transfer charge above.

If you are sending your money in EEA (European Economic Area) currencies* and Swiss Francs to a country in Europe (EU) or the  EEA,† Monaco or Switzerland you pay no additional fees.

For these payments you pay the Lloyds TSB transfer charge only (as per our charge shown in question 1).
The person receiving the payment pays their bank’s fees.

OR

If you are not sending money in an EEA currency* or Swiss Francs to countries in the EEA,† Monaco or Switzerland.

Online

When an Online International Payment is sent, you will pay the Lloyds TSB transfer charge and the person receiving the payment will pay their Bank’s fees, regardless of the currency you’re sending and the country you’re making the payment to. There’s no option for you to pay all the charges.

By telephone or in branch

Option 1. You choose to pay the Lloyds TSB transfer charge (as per our charge shown in question 1 ) and the person receiving the payment pays their banks charges. If we use an agent, their charge may be deducted from the payment before it reaches the recipient’s bank. We may not be able to tell you in advance what an agent or recipient bank will charge.

Option 2. You can choose to pay all the charges i.e. the Lloyds TSB transfer charge (as per our charge shown in question 1), any agent’s fees and the fees charged by the recipient’s bank. We may not be able to tell you in advance what an agent or recipient bank will charge.

If you wish to send any currency other than sterling to a bank in the UK we will use the International Payments service.

We recommend you make the payment in the currency of the country you are sending it to.

If you send foreign currency we will tell you the Lloyds TSB exchange rate at the time you give us your instruction. This means you’ll know exactly how much money is being sent and exactly what money is leaving your account.

If, due to cut-off times, we can’t process your payment until the next working day the same exchange rate you were told will apply.

If you send sterling, you won’t know what exchange rate is going to be used by the receiving bank when the money arrives or exactly how much money the person you are paying will get.

To find out our standard exchange rates for international payments, please visit us in branch or call 0845 3 000 000.

If you are making a payment online, you can use our payments calculator to get an estimate at current exchange rates once you have logged into Internet Banking.

Once we have received your instruction to send an international payment, the table below tells you the maximum time the payment will take to reach the other person’s bank - provided you’ve given us the instruction on a working day before the cut-off time.

For details on how long your payment will take to arrive in countries not mentioned above please come and talk to us.

* subject to the beneficiary bank applying funds to the beneficiary account on the day the payment is received from us.

To send money abroad you’ll need to give us accurate information about the person you are sending it to.

This includes:

• Their Bank Identifier Code (BIC), SWIFT code or national bank code.
• Their bank account number or International Bank Account Number (IBAN).
• Their full name (and address if going to Canada).
• Their bank full address.

BIC and IBAN are similar to a bank account number and sort code in the UK and are needed for payments to EEA, Bahrain and UAE countries. When making an international payment, please check with the person receiving the money whether an IBAN and / or BIC is needed for payments to that country.

Send money abroad:

• Online - If you are registered for Internet Banking, simply log on and choose the current account you want to make a payment from. Send up to £50,000 a day. It’s secure, quick and convenient as you can give us a payment instruction at any time of the day or night. Find out more about our new service.
  
  

  Please note, for us to send your payment on the day you order it, we need to have your request by 2pm for payments in euros and by 3pm for any other currencies. Otherwise we will process your payment the next working day and the exchange rate you were told at the time you gave your instruction will apply.

• By telephone - call PhoneBank® to make an international payment up to £5,000 on
  0845 3 000 000. You can request to send an international payment 24 hours a day, 365 days of the year.
• In branch - you can arrange to make an international payment for any amount at any of our branches.
  
  Please note for us to send your payment on the day you order it, we need to have your request by 2pm for payments in Euros and by 3pm for any other currencies. Otherwise we will process your payment the next working day and the exchange rate you were told at the time you gave your instruction will apply.

International Drafts
This is a cheque made payable to a person of your choice which you can post to them. There is a charge of £20 and it will take about five working days for you to receive the draft. There may also be local bank charges for the person receiving it. How long it will take for the funds to be available will depend on the banking practice of the country it’s deposited in. We will also need the recipient’s address when you ask us for a draft.

Premier International Account
If you regularly travel, or send money abroad a Premier International Account from Lloyds TSB International could be right for you. With accounts available in Sterling, Euros and US Dollars the Premier International Account could make managing your money abroad easy. Please visit
Lloyds TSB International for more detail.

Download our sending money abroad information.