LTSB is committed to ensuring our customers are reunited with any accounts or funds which they may have forgotten or lost. If you believe you may have an old dormant account with LTSB, we can check these details for you and reactivate these accounts as we want to reunite you with your money and any interest it has earned.
If you believe this applies to you please visit any branch where a member of staff will be able to offer further assistance. If you have a passbook for the account, statements or any other information please take this with you, along with suitable identification, such as a passport or drivers licence.
Alternatively you can visit www.mylostaccount.org.uk to either complete an electronic account tracing form or download a dormant account tracing form from the site. This can be sent to:
Lloyds TSB Bank PLC
Service Centre, 1 Legg Street
Chelmsford
Essex
CM1 1JS
Additionally, Lloyds TSB has now appointed a specialist tracing agency, Tracesmart, to track down those customers with accounts that have been inactive for 15 years or more. Tracesmart may contact customers direct to confirm their details see www.tracesmartcorporate.co.uk/lloydstsb/ for more information.
Customers with balances of more than £100 who are successfully traced will be written to from August 2008 onwards. The letter will ask them to call in at any Lloyds TSB branch to identify themselves so they can claim the funds that they may have forgotten about.
Customers can also benefit from a free consultation with a Lloyds TSB financial adviser to discuss how to make the most of their new found windfall.
