Forgotten bank account with Lloyds TSB?
We can help reunite you with your money.

There are many thousands of forgotten bank accounts in the UK. And at Lloyds TSB we’re committed to reuniting our customers with that money.

We’re part of the British Bankers’ Association response to the Unclaimed Assets Scheme. The scheme will re-invest any forgotten money, which has sat untouched in a savings or current account for 15 years or more, back into the community. The scheme is due to launch in the next few months, but a definite date has not yet been confirmed.

We realise that some of our customers may have forgotten that they hold money in an account with us. So, even after we’ve transferred the money to the scheme, you can still re-claim your money – and this is something that we can help you with.

What you need to do.

If you’ve held a Lloyds TSB account in the past and think you may have forgotten accounts with us, we can do our best to find and reactivate these for you. 

Before you contact us, please consider the following:

• Before you begin try and get hold of the following information about your Lloyds TSB account. This will help speed up your search:

Old bank statements
Old passbooks
Any old correspondence from us

To start the tracing process, there are a couple of things you can do:

• You can visit www.mylostaccount.org.uk to submit an electronic account tracing form online. This is an official site set up by the British Bankers' Association (BBA), the Building Societies Association (BSA) and National Savings and Investments (NS&I). 
• You can either complete and submit the form online or download a copy and send it directly to us at:

Lloyds TSB Bank PLC
Service Centre, 1 Legg Street
Chelmsford
Essex
CM1 1JS

• Or, you can visit any Lloyds TSB branch where a member of staff will be talk you through what needs to be done.

If you do call into a branch, please bring along any old passbooks, statements or any other information related to the account you’re trying to trace. You’ll also need to bring along some identification, like a passport or drivers license.

Once we have traced your account we will write to you about the next steps of reuniting you with your money within 90 days.