We’ve made it easy for you to bank with us by offering several ways to manage your money. You can use all of them or just one – it’s up to you. It means you can do your banking 24 hours a day, 365 days a year.
Internet Banking
The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view and cancel Direct Debits and get our most competitive rates on loans and online savings accounts when you apply online - our Internet Banking service lets you run your account whenever and wherever you want. View the demo and see what you can do with Internet Banking.
Register your personal account now.
Mobile Banking
Our improved Mobile Banking makes it easier to manage your money on the go. It means you can do your banking on the move from most Internet-enabled mobile devices - either using our app or via your mobile device's browser. Please note that you will need to be registered for Internet Banking.
To find out more about Mobile Banking, visit our Mobile Banking Page.
PhoneBank®
You can call PhoneBank® 24 hours a day, 7 days a week on 0845 3 000 000*.
Use our quick automated service to:
You can also speak to one of our advisers if you have a more complex query.
If you need to call us from abroad, or prefer not to use our 0845 number, you can also call PhoneBank on 01733 347 007.
* Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.
By Text
You can order a cheque or paying-in book, as well as a replacement credit card PIN by text from your mobile. It’s faster and easier than going into a branch or sending your request by post, plus it won’t cost you any more than your usual charge for sending a text message.
Order a cheque or paying-in book by text.
Order a replacement credit card PIN by text.
You can also sign up to receive free mobile text alerts - weekly updates on your current account balance and up to six last transactions.
Alternatively you can order these items via our Self Service simply by selecting the item you require from the drop-down menu.
Cashpoint® machines
We have over 4000 cash machines throughout the UK. As well as making cash withdrawals, you can access a variety of other services at many of our Cashpoint® machines, all free of charge.
Branches
You have access to one of the biggest banking networks in the UK with close to 1,900 branches. As an added service, get the most out of banking with us and let us see if we can make your money work harder - book a free 45 minute personal review with one of our Personal Account Managers at your local branch. Use our creditpoint facility to pay in money and pay bills if you're in a hurry.
Post Office banking
Access your accounts from any of the Post Office branches nationwide. This free service lets you cash money, check balances, cash cheques and make deposits.
Paying cheques into your account by post
You can pay cheques into your account by posting them to Lloyds TSB Bank plc, BX1 1LT with a completed Bank Giro Credit slip. You’ll find these slips in your cheque book or paying-in book. For your security, please don’t send us cash by post. Please note that we are not responsible if we do not get the payment, so we recommend that you keep a note of what you’ve sent to us in case of any subsequent queries.
PhoneBank® is a registered trademark of Lloyds TSB Bank plc.
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.
